Technical Writer

RIMEX Supply; Victoria; On-site; CAD 50,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Technical Writer and contribute to innovative projects in tire monitoring technology. In this dynamic role, you will maintain and create technical documentation, collaborate with teams to develop training materials, and manage content for translation. The company values a strong culture and offers a supportive environment where your contributions will directly impact product quality. If you're passionate about clear communication and technical writing, this opportunity is perfect for you.

Benefits

Great company culture

Family owned with Family values

RRSP Program

Performance Incentive Program

Competitive wages

Company paid events

Gift cards and Christmas Turkeys

Extended health coverage

Dental & Vision care

Travel Medical insurance

Employee assistance program

Life Insurance / Accidental Death

Qualifications

• Experience with MadCap Flare and MS Office Suite.
• Strong communication and organizational skills are essential.

Responsibilities

• Maintain and update software online help systems and manuals.
• Create technical documentation and manage the internal document library.

Skills

MadCap Flare

MS Word

MS PowerPoint

Basic to intermediate image editing skills

Excellent communication skills

Strong organizational skills

Strong teamwork focus

Ability to work independently

Tools

Photoshop

GIMP

Camtasia

SharePoint

Azure AI Speech Studio

Job description

RIMEX is recognized as the premier manufacturer and innovator of wheels and rims for the world’s most challenging industrial applications. By focusing on the requests and requirements of its customers, RIMEX builds custom solutions and specialized products that range from the most advanced wheels and rims on the market to the TyreSense TPMS and peripheral technology that sets new standards for tire monitoring and asset management. With sales and inspection/repair centers around the world, and a track record second to none, RIMEX continues to strive for shared success with its customers as it explores and embraces the future.

We are looking for a Technical Writer to join our Victoria or Langley-based development team working on our Tyresense product line.

Primary Responsibilities

• Maintain and update software online help systems
• Maintain and update hardware installation and operation manuals
• Create manuals for new products
• Create other technical documentation as required
• Mange the internal document library in SharePoint
• Create informational and instructional presentations and videos
  
  

Additional responsibilities

• Work with other teams to develop and maintain training materials
• Create and modify screenshots and other images for documentation
• Work with a graphic designer for more complex illustrations
• Provide editing and proofreading support for other teams
• Prepare English content for translation and manage the translation process
  
  

Required knowledge, skills, and abilities

• MadCap Flare (bonus if have experience with Lingo as well)
• MS Word
• MS PowerPoint
• Basic to intermediate image editing skills (experience with Photoshop or GIMP)
• Excellent communication (verbal and written) and interpersonal skills
• Strong organizational skills
• Strong teamwork focus
• Ability to work independently
  
  

Nice to have

• Understanding of localization requirements and practices
• Camtasia
• SharePoint
• Azure AI Speech Studio
  
  

Benefits

• Great company culture
• Family owned with Family values
• RRSP Program
• Performance Incentive Program
• Competitive wages
• Company paid events
• Gift cards and Christmas Turkeys
• Extended health coverage
• Dental & Vision care
• Travel Medical insurance
• Employee assistance program
• Life Insurance / Accidental Death
  
  

We would like to take this opportunity to thank all applicants in advance; however, only those short-listed will be contacted.