Building Manager

Hazelview Properties; Edmonton; On-site; CAD 45,000 - 60,000; Full time

Job summary

Hazelview Properties is seeking a Building Manager to oversee property management and ensure exceptional service to residents. The ideal candidate will have a high school diploma, customer service experience, and strong communication skills. Join a company that values diversity and offers a comprehensive rewards package, including a base salary, benefits, and opportunities for growth.

Benefits

Paid Vacation

Benefits Package

Eligibility for bonuses

Employee recognition program

Learning and growth opportunities

Additional paid time off

Qualifications

• 2+ years of experience in a customer service or related role.
• Ability to work independently and remain calm under pressure.
• Flexibility in schedule with on-call requirements.

Responsibilities

• Manage day-to-day building operations and enforce lease agreements.
• Respond promptly to resident issues and service requests.
• Maintain and clean the apartment complex according to standards.

Skills

Communication

Customer Service

Problem Solving

Self-motivation

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Yardi

Job description

Building Managers are the first point of contact for leading the organization. This role is primarily responsible for the general management and oversight of the property to ensure that a superior level of co-operation, service, and support is provided to Residents. Building Managers have a strong ownership mindset and customer service focus to ensure that Hazelview Properties is the preferred landlord of choice.

WHAT YOU NEED TO BE SUCCESSFUL?

• Completion of High School or general education degree (GED)
• 2+ years of related experience in a customer service or related role
• Computer skills (Microsoft Office Suite, Yardi would be an asset, Email, Internet)
• Excellent communication skills; ability to speak other languages is an asset
• A professional demeanor
• Ability to listen, understand, and respond to issues appropriately
• Ability to work independently using good judgment
• Ability to remain calm and focused in high-pressure situations
• Self-motivated with a “can-do” attitude; no task is too big or small
• Flexibility in schedule – some on-call requirements for emergencies

WHAT WILL YOU DO?

• Ensure a high level of co-operation, service, and support to residents
• Respond promptly to resident issues and service requests
• Enforce lease agreements, including rent collection, rules, regulations, and serving notices
• Manage day-to-day building operations
• Maintain and clean the apartment complex according to standards
• Handle “move-in, move-out” procedures
• Assist in training on-site team members on operational procedures
• Represent the company at Landlord Tenant Board hearings

WHAT WE OFFER YOU?

• Total Rewards Package including:
• Base Salary
• Paid Vacation
• Benefits Package
• Eligibility for bonuses
• Employee recognition program
• Learning and growth opportunities
• Additional paid time off

WHO WE ARE?

At Hazelview Properties, we believe that apartments are more than bricks and mortar — they are an experience.

Founded in 1999 with one building in Oakville, Ontario, we now manage over 200 multi-family residential buildings across Alberta, Saskatchewan, Manitoba, Ontario, Quebec, and Nova Scotia.

We pride ourselves on active, hands-on management and are committed to fostering long-term growth for our employees, communities, and clients’ investments. Our goal is to create value for people and places.

We are dedicated to a diverse and sustainable future.

Vision: “We create value for people and places”.

Our Core Values include trust, ambition, collaboration, ownership mindset, and having fun.

At Hazelview, our greatest asset is our people. We strive to build a diverse, equitable, and inclusive culture where individual experiences and differences are valued and contribute to our collective success. We invest in potential, building for now and the future.

Hazelview Property Services Inc. is an inclusive, equal opportunity employer. If accommodations are needed during the recruitment process or for job functions, please inform us. We will address your needs confidentially and in accordance with applicable legislation.

Our sustainability vision aims to create happy, healthy, thriving communities. To learn more, please visit our website.