General Manager

Boston Pizza; Eastern Ontario; On-site; CAD 150,000 - 200,000; Full time

Job summary

An established industry player in casual dining is looking for a passionate General Manager to lead their restaurant operations. This role involves ensuring an exceptional Guest experience while achieving business goals. The ideal candidate will possess strong leadership and communication skills, fostering a positive team environment. With a focus on community engagement and employee development, this position offers exciting opportunities for career growth. Join a company that values work-life balance and encourages personal and professional development in a respectful and dynamic workplace culture.

Benefits

Flexible scheduling

Career growth opportunities

Boston Pizza Scholarship Program

Management Training Programs

Leadership Development conferences

Mentorship programs

Reward and recognition programs

Qualifications

• Strong leadership and communication skills are essential for this role.
• Experience in managing teams and restaurant operations is required.

Responsibilities

• Oversee daily operations to ensure great Guest experience.
• Implement marketing and community relations programs.
• Lead and develop a dynamic team in a fast-paced environment.

Skills

Exceptional communication skills

Leadership experience

Organizational skills

Team development and motivation

Time management

Job description

Overview General Manager (GM)

General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversee the daily operations to ensure the delivery of a great Guest experience while focusing on achieving goals and budget expectations. This individual must have exceptional communication skills, leadership experience, and the organizational skills needed to support a dynamic team. They also have to be passionate about developing & motivating their team members and being able to recognize star performers.

In addition to enhancing the Guest and team member experience, the General Manager will work to attract Guests by developing and implementing marketing, advertising, public and community relations programs. The General Manager is responsible for ensuring that our most important people, our Guests and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment and contribute to a thriving workplace culture.

Why Is BP A Great Place To Work?

• What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
• Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives
• A respectful culture and work environment where your feedback matters
• Fantastic reward and recognition programs

Responsibilities

What does a successful General Manager look like?

• They are the leader of the restaurant overseeing both Front of House and Heart of House operations, ensuring both work together as one.
• Leads by example and works alongside their team members
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Committed to championing the “Foundations of Hospitality”, "Heart of Hospitality," Boston Pizza's Brand Standards and Food Safety
• Effectively communicates, sharing goals, challenges and is continuously coaching the team on ways to progress
• Maintains composure and thrives in a fast pace environment
• Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments

Qualifications

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!