Reception clerk

LCV Properties LLC; Montreal; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading hospitality company is seeking a part-time Reception clerk in downtown Montreal. The role involves making room reservations, assisting customers, and providing information about the area. The ideal candidate will possess strong sales and customer service skills, be bilingual in French and English, and have a positive attitude.

Benefits

Competitive salaries

Group insurance

24/7 virtual healthcare access

Personal days

Vacations

Referral bonuses

Qualifications

• Bilingual in French and English, both oral and written, is required.
• Preferred: 2 years of experience.

Responsibilities

• Respond to inquiries regarding rooms and suites via phone or written communication.
• Promote promotional rates and packages to make reservations.
• Upsell opportunities with customers over the phone.

Skills

Sales and customer service skills

Excellent communication skills

Discretion

Calm demeanor

Tools

Hotello

Excel

Word

Job description

Join to apply for the Reception clerk role at LCV Properties LLC .

3 days ago Be among the first 25 applicants.

Status : Part Time

Salary : 25.81 $ / h

Located in downtown Montreal, the Nouvel Hôtel offers quick access to transportation, surrounded by passionate professionals in a 4-star environment with many dining options.

Reporting to the Revenue Manager, your responsibilities include making room reservations, assisting customers, and providing information about the area and the establishment.

Job Responsibilities

• Respond to inquiries regarding rooms and suites via phone or written communication.
• Promote promotional rates and packages to make reservations.
• Upsell opportunities with customers over the phone.
• Inform clients about policies related to cancellations, guarantees, and restrictions.
• Reserve, modify, or cancel reservations using the computerized system.
• Manage accommodation lists and reservation changes.
• Handle third-party billing requests using Converge.
• Perform other tasks to ensure quality service.

Skills and Qualifications

• Sales and customer service skills.
• Positive attitude and professionalism.
• Excellent communication skills, both written and verbal.
• Discretion and good listening skills.
• Calm demeanor and self-control.
• Knowledge of Hotello, Excel, and Word.
• Preferred : 2 years of experience.

Languages

Bilingual in French and English, both oral and written, is required.

About Us

Tidan is a hotel and real estate group with 52 years of experience, managing 12 hotels and over 65 properties, including North America's largest tennis club. Learn more at Tidan .

Why Join Us?

We offer competitive salaries, group insurance, 24 / 7 virtual healthcare access, personal days, vacations, referral bonuses, and more. We foster teamwork and support professional growth in hotel and real estate industries.

• Seniority Level : Mid-Senior level
• Employment Type : Part-time
• Job Function : Customer Service
• Industry : Hospitality

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