Bilingual CLO Manager (12-Month Contract)

KPMG Canada; Lethbridge; Remote; CAD 73,000 - 110,000; Full time

Job summary

A leading company is seeking a Contract Manager to oversee external resources across Canada. This role involves advising hiring managers, managing high-risk cases, and ensuring compliance with legislation. The ideal candidate will have a relevant degree, extensive experience in contingent workforce management, and be bilingual in English and French. This is a virtual position with occasional in-office meetings.

Qualifications

• 5+ years’ experience in contract labor or contingent workforce management.
• Experience drafting third-party agreements and liaising with multiple stakeholders.

Responsibilities

• Advising and supporting Hiring Managers in engaging external resources.
• Managing complex cases and escalations independently.
• Handling contract revisions, risk assessments, and relationship management.

Skills

Bilingual

Communication

Detail-oriented

Organized

Education

College or University degree

Tools

MS Office

ServiceNow

Flextrack

Job description

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The Contingent Labour Office’s (CLO) mandate is to partner with the business to enable an expedited and customer-centric approach to engaging external resources, while balancing the commercial needs of the business with risk mitigation for the firm. This is achieved by:

1. Utilizing internal contingent workforce experts who stay updated on market intelligence.
2. Acting as trusted advisors, educating, challenging the status quo, and advising the business on innovative solutions.
3. Delivering a customer-centric approach by minimizing administrative efforts, anticipating needs, and collaborating closely with Hiring Managers to strengthen relationships.

Location

Anywhere in Canada; this is a virtual work opportunity with potential requirement of 1-2 days in-office per month for meetings.

What You Will Do

Reporting to the Leader of the Contract Labour Office (CLO), the Contract Manager will handle processes and resolve challenges related to external resources across all functions and locations in Canada, managing over 1000 external resources annually. Responsibilities include:

• Advising and supporting Hiring Managers in engaging external resources.
• Managing complex cases and escalations independently.
• Handling contract revisions, risk assessments, change management, and relationship management.
• Addressing matters related to classification, conflicts, immigration, taxation, data security, and more, often partnering with internal experts like Legal, Risk Management, Procurement, etc.
• Managing high-risk cases involving compliance with legislation and firm policies.

Additional Responsibilities

Including case management, continuous improvement projects, responding to inquiries, reporting, and training stakeholders.

Qualifications

• College or University degree in a relevant field.
• 5+ years’ experience in contract labor or contingent workforce management.
• Experience drafting third-party agreements and liaising with multiple stakeholders.
• Knowledge of immigration matters related to resourcing.
• Bilingual in English and French, with strong communication skills.
• Ability to act as a trusted advisor and manage multiple stakeholders.
• Detail-oriented, organized, and capable of managing competing priorities.
• Proficiency in MS Office, especially Excel; experience with ServiceNow and Flextrack is an asset.

Additional Information

The salary range is $73,000 to $109,500, with potential bonuses. KPMG values diversity and is committed to an inclusive workplace, offering accommodations during the recruitment process.