Loan Fulfillment Technician

FCC / FAC; Lindsay; On-site; CAD 52,000 - 72,000; Full time

Job summary

Join a forward-thinking organization that values customer experience and operational excellence. This role focuses on loan administration, ensuring the accuracy and integrity of loan information while meeting high service standards. You'll collaborate with a national team, providing support to both internal partners and external contacts. The ideal candidate is a detail-oriented multi-tasker with strong communication skills and a customer-centric approach. If you're ready to make an impact in the lending sector and thrive in a dynamic environment, this opportunity is perfect for you.

Qualifications

• 2+ years of experience in loan administration or related fields.
• Specialized knowledge of mortgages and lending processes.

Responsibilities

• Process various loan administration activities for customer accounts.
• Ensure integrity of loan information and compliance with policies.

Skills

Organizational Skills

Technical Expertise

Communication Skills

Customer Service

Analytical Thinking

Attention to Detail

Education

Diploma or Certificate in Business or Commerce

Job description

Closing Date (MM/DD/YYYY)

05/22/2025

Worker Type

Term (Fixed Term)

Language(s) Required

English

Term Duration (in Months)

18

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

$52,879 - $71,543

Work with a national team responsible for ensuring the efficient, consistent, and accurate delivery of loan maintenance and loan administration, enabling the delivery of optimized loan processing and FCC’s customer experience.

What You’ll Do

• Process a variety of loan administration activities to customer accounts
• Ensure the integrity of loan information, compliance to policy and procedures and achievement of service and quality standards
• Build relationships and provide support and direction to internal partners and external contacts
  
  
  

What We’re Looking For

• Organized and detailed multi-tasker with strong technical expertise, who can make decisions while respecting tight deadlines
• Confident communicator comfortable dealing with internal and external partners, providing direction and feedback
• Customer-focused approach with strong teamwork, partnership and people skills
• Analytical thinker who is focused on finding solutions, and resolving issues
• A keen eye for details and familiarity with procedure with a drive for quality, service and accuracy
  
  
  

What You’ll Need

• A diploma or certificate in business or commerce and at least two years of related experience (or equivalent combination of education and experience)
• Specialized knowledge of mortgages, lending processes, security, banking and loan products
• A detailed-oriented approach to tasks