Store Associate

Sherwin-Williams; Vancouver; On-site; CAD 35,000 - 55,000; Full time

Job summary

Ein etabliertes Unternehmen im Einzelhandel sucht engagierte Store Associates, die eine Schlüsselrolle in der Kundenbetreuung spielen. In dieser spannenden Position sind Sie dafür verantwortlich, Kundenbedürfnisse zu erkennen, Produkte zu empfehlen und sicherzustellen, dass alle Kundenanliegen prompt gelöst werden. Sie arbeiten eng mit einem dynamischen Team zusammen, um Verkaufsziele zu erreichen und die hohen Qualitätsstandards des Unternehmens aufrechtzuerhalten. Wenn Sie eine Leidenschaft für Kundenservice und Verkauf haben, ist dies die perfekte Gelegenheit für Sie, in einem unterstützenden und dynamischen Umfeld zu wachsen.

Qualifications

• Mindestens ein Jahr Erfahrung im Einzelhandel oder Kundenservice.
• Fähigkeit, Material zu heben und zu tragen, bis zu 70 lbs.

Responsibilities

• Sicherstellen einer hohen Kundenzufriedenheit durch exzellenten Verkaufsservice.
• Prozess von Verkaufs-Transaktionen gemäß Richtlinien.

Skills

Kundenservice

Verkauf

Produktkenntnis

Kommunikationsfähigkeiten

Education

High School Diploma oder GED

Tools

Tinting- und Mischgeräte

Job description

This position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store associates are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.
The individual selected for this role will be expected to work at Store #8846, located at: 3150 West Broadway Vancouver, BC V6K 2H3
Qualifications Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment
• Must have a valid, unrestricted Driver’s License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.

Preferred Qualifications:

• Have at least a High School diploma or GED
• Have at least one (1) year experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales