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An established industry player is seeking a detail-oriented Office Coordinator to manage communications and support various administrative tasks. This role involves overseeing invoicing, customer onboarding, and maintaining accurate documentation. The ideal candidate will possess excellent organizational and communication skills, along with proficiency in Microsoft Suite and CRM systems. Join a dynamic team where your contributions will help streamline operations and enhance customer experiences in a supportive environment. If you thrive in a fast-paced setting and have a willingness to learn, this opportunity is perfect for you.
Main purpose of job:
Manage all incoming communication and directing to the appropriate department, ensure documentation for files and invoicing is complete and accurate, and assist with other tasks as needed.
Position reports to:
Owner
Location:
Guelph
Salary:
$41,600.00
Main tasks of job:
Answer main phone line and direct calls
Invoicing
Weekly audit of consumables, ordering when needed
Weekly audit of CRM (Xcelerate)
Physical File management
Customer onboarding
Receipt of payments
Create and edit process documents
Create and maintain of sales lists in coordination with sales department
Coordination of sub-contractors
Ability to maintain confidentiality
Qualifications
Must Have:
Proficiency with Microsoft Suite
proficiency with standard office equipment
Excellent written and verbal communication skills
Excellent customer service skills
Organizational Skills
Multiple phone line management
Accuracy in Data Entry
Ability to handle multiple projects/deadlines
Willingness to learn
Nice to have:
Executive experience in Construction or like industry
Experience or familiarity with a CRM
Client relationship management
QuickBooks experience
Licences, registrations and qualifications:
G driver’s license and clean driver’s abstract required.
Criminal Records check.
This job description serves to illustrate the scope and responsibilities of the role and is not intended to be an exhaustive list of duties. You will be expected to perform other job-related tasks requested by management and as necessitated by the development of this role and the development of the business.