Residential Sales Manager

Greenleaf Group; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading company in sustainable home building is seeking a Sales Coordinator to support sales operations. This role involves managing customer inquiries, coordinating sales activities, and supporting marketing initiatives. Ideal candidates will have strong communication skills and relevant experience to enhance the home-buying journey.

Benefits

Competitive salary

Performance-based bonuses

Opportunities for career progression

Supportive team environment

Pension scheme and health benefits

Qualifications

• 3-5 years experience in a residential sales customer service role.
• Minimum of a Leaving Certificate; a degree or diploma desirable.

Responsibilities

• Assist administrative tasks for sales and coordinate marketing events.
• Act as the first point of contact for inquiries and manage customer databases.
• Track sales progress and prepare regular reports on sales activities.

Skills

Interpersonal skills

Organizational skills

Communication skills

Multitasking

Education

Degree or diploma in business, marketing, or related field

Tools

Microsoft Office (Word, Excel, PowerPoint)

CRM systems (e.g., Salesforce, HubSpot)

Job description

Greenleaf Homes is well known renowned for delivering high-quality, sustainable homes that meet the needs of modern families. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction.

We are seeking to employ a motivated and organized Sales Coordinator to join our dynamic team and support our sales operations.

Job Summary

The Sales Coordinator will play a key role in supporting the team to ensure a seamless and professional home-buying experience for our clients. This position involves making key inputs into product layout and specifications and coordinating sales activities, managing customer enquiries, maintaining accurate records, and assisting with marketing initiatives. The ideal candidate is a proactive, detail-oriented professional with excellent communication skills and a passion for delivering exceptional customer service.

Key Responsibilities

• Sales Support: Assist the team with administrative tasks, including preparing brochures, and other documentation for home purchases.

• Customer Liaison: Act as the first point of contact for prospective buyers, responding to inquiries via phone, email, and in-person, and scheduling appointments for site visits or showhome tours.

• Data Management: Maintain and update customer databases, ensuring accurate records of leads, sales progress, and client interactions potentially using CRM software.

• Marketing Coordination: Support marketing efforts by coordinating promotional events, updating website content, and managing social media posts related to new developments.

• Showhome Coordination: Ensure showhomes are presentable and fully prepared for client viewings, liaising with interior designers and maintenance teams as needed.

• Sales Process Administration: Track sales progress, liaise with solicitors and mortgage brokers to facilitate smooth transactions, and ensure all paperwork complies with legal and company standards.

• Reporting: Prepare regular reports on sales activities, customer feedback, and market trends to assist the sales manager in strategic planning.

• Team Collaboration: Work closely with the sales, marketing, and construction teams to ensure alignment on project timelines, pricing, and customer expectations.

Qualifications and Skills

• Education: Minimum of a Leaving Certificate; a degree or diploma in business, marketing, or a related field is desirable.

• Experience: 3-5 years experience in a residential sales and customer service, role.

• Skills:

• Excellent interpersonal and communication skills, with a customer-focused approach.

• Strong organizational skills and attention to detail.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM systems (e.g., Salesforce, HubSpot).

• Ability to multitask and work effectively under pressure in a fast-paced environment.

• Knowledge of the Dublin property market is an advantage.

• Personal Attributes: Professional, approachable, and proactive with a team-oriented mindset.

Working Conditions

• Office-based role in Dublin with regular travel to development sites, suppliers and showhomes.

• Standard working hours (Monday to Friday, 8:00 AM - 5:00 PM), with some flexibility required for weekend showhome events or client meetings.

Benefits

• Competitive salary (commensurate with experience).

• Performance-based bonuses.

• Opportunities for career progression within a growing company.

• Supportive and collaborative team environment.

• Pension scheme and health benefits (subject to company policy).

How to Apply

To apply, please submit your CV and a cover letter outlining your suitability for the role to [e-mail]

We welcome applications from all qualified candidates.

Note: Only shortlisted candidates will be contacted for an interview.