Operational Business Analyst

DHL; Mississauga; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join DHL as an Operational Business Analyst, where you'll leverage your analytical and problem-solving skills to enhance operational efficiency. This role involves auditing vendor payables, supporting financial reporting, and collaborating with various departments to drive productivity improvements. Ideal candidates will have an Associate's Degree in Business and strong proficiency in Excel, with a focus on operational and financial analysis.

Qualifications

• 1+ years of experience in accounting or financial reporting preferred.
• Proficiency in Microsoft Excel is required.
• Experience with SAP and analytical tools is desirable.

Responsibilities

• Audit vendor payables for accuracy and ensure approvals.
• Prepare month-end accruals and reclassify journal entries.
• Provide ad-hoc analytical support across operations.

Skills

Analytical skills

Problem-solving skills

Financial analysis

Operational analysis

Communication

Education

Associate's Degree in Business

Bachelor’s degree in Business

Tools

Microsoft Excel

SAP

ERP

SQL

Job description

Report monthly and quarterly KPI and prepare monthly review deck.

Subject matter expert for innovation and dashboard creation to support site GM/OM.

Assist operations in training, troubleshooting, and resolving issues.

Act as super user for customer SAP, participating in testing new developments.

Document new processes related to operations systems.

Assist site operations in layout design, optimize slotting to improve service levels, reduce costs, and enhance operations.

Design, develop, and implement data gathering and reporting methods and procedures for operations.

Operational Business Analyst

Looking for an exciting and challenging opportunity to utilize your analytical and problem-solving skills? Join our team as an Operational Business Analyst at DHL!

In this dynamic role, you'll be involved in all operating activities, including customer demand/volume planning, warehouse productivity, labor efficiency, and more. Responsibilities include auditing vendor payables, providing accurate hourly activity reports, and supporting managers and supervisors with analysis.

Success in this role requires being a problem solver, strategic thinker, and expert in financial and operational analysis. You should be comfortable working independently, managing priorities, and handling multiple tasks in a fast-paced environment.

What we're looking for:

• Audit vendor payables for accuracy and ensure approvals are obtained prior to payment.
• Execute daily customer/vendor contract requirements and document accessorial activities.
• Collaborate daily with Operations and HR departments, providing support as needed.
• Support Kronos application setup for accurate hourly activity reporting.
• Interact with managers and supervisors to provide analytical support.
• Coordinate with Accounting and Commercial Finance departments.
• Provide ad-hoc analytical support across operations as requested.
• Prepare month-end accruals and reclassify journal entries.
• Assist with accounts receivable processing, collections, revenue reporting, and accounts payable.
• Reconcile purchase orders to support expense recognition.
• Prepare daily and weekly labor analysis reports for productivity assessment.
• Participate in collecting performance measurements aligned with customer, vendor, and site requirements.
• Own balance sheet account reconciliations.

Requirements:

• Associate's Degree in Business or relevant field, or equivalent work experience, required.
• Bachelor’s degree in Business or relevant field preferred.
• 1+ years of experience in accounting or financial reporting preferred.
• Proficiency in Microsoft Excel.

Our organization is an equal opportunity employer committed to accommodating applicants with disabilities throughout the hiring process. Accommodations will be provided upon request.

#LI-Onsite

Performance Indicators:

• Productivity gains
• Process improvements
• Model accuracy

Experience with SAP, ERP, EWH, and strong technical and computer skills, especially with analytical tools and SQL, are desirable.