Corporate Traveller - Corporate Travel Consultant - Toronto, ON

Corporate Traveller; Ontario; Hybrid; CAD 45,000 - 65,000; Full time

Job summary

A leading company in corporate travel is seeking a motivated Corporate Travel Consultant. The role involves managing travel arrangements for corporate clients, ensuring exceptional service, and building strong relationships. Ideal candidates will have at least 2 years of experience and excellent communication skills. Enjoy a hybrid work structure and numerous employee benefits.

Benefits

Hybrid work structure

Health & Wellness Programs

Generous paid time off policy

Employee Assistance Program

Tuition Reimbursement Program

Qualifications

• Minimum 2 years of travel consulting experience.
• Ability to work in a fast-paced, deadline-driven environment.

Responsibilities

• Manage day-to-day travel needs of corporate business accounts.
• Make professional and accurate business travel arrangements.
• Provide solutions to travel-related problems.

Skills

Customer-focused

Organizational Skills

Interpersonal Skills

Problem Solving

Communication Skills

Tech-savvy

Tools

GDS System

Microsoft Suite

Job description

We are looking for a motivated and driven Corporate Travel Consultant who can hit the ground running and deliver the boutique level of service that Corporate Traveller is famous for. Our ideal candidate will have a minimum of 2 years of travel consulting experience along with an insatiable appetite for delivering impeccable service.

Key Responsibilities

As a Corporate Travel Consultant, you will be responsible for managing the day-to-day travel needs of corporate business accounts, including:

1. Assist in making professional and accurate business travel arrangements for our corporate accounts including air, car, hotel, and ground transportation reservations.
2. Follow company procedures, account guidelines, and customer service standards.
3. Work as a team member and assist other agents as needed in completing all functions related to servicing the client.
4. Build and maintain strong working relationships.
5. Provide solutions to travel-related problems clients may experience.

Experience & Qualifications

• Customer-focused – consistently going above and beyond to deliver an amazing client experience.
• You obsess over details; take pride in being organized and can juggle competing priorities with the ability to quickly shift gears when needed.
• Outstanding interpersonal skills and ability to build strong business relationships.
• A problem solver who thinks outside of the box to provide creative solutions.
• You embrace egalitarianism, irreverence, and ownership.
• You thrive in a collaborative environment but can also produce quality work independently.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Tech-savvy – 2 years’ experience with a GDS system (Sabre preferred), confident using Microsoft Suite, and comfortable learning new software.

Work Perks - What’s in it for you :

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

• Enjoy the freedom and flexibility of a hybrid work structure that combines both remote and in-person work.
• Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
• Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
• Personal connections: We are a big business founded on personal relationships.
• Diversity, Equity & Inclusion
• Diversity Day: paid leave to observe holiday or cultural celebration of your choice.
• Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice)
• DEI education
• Commitment to fair practices such as regular equity assessments and inclusive recruitment protocols.

Benefits Include :

• Generous paid time off policy.
• Health & Wellness Programs and Employee Financial Wellness Services.
• National / International Award Nights and Conferences.
• Group benefits including extended health care, dental and vision, gender-affirming care, fertility care.
• Insurance including life, AD&D, critical illness, long-term disability.
• Employee Assistance Program.
• RRSP / RPP with matching.
• Tuition Reimbursement Program.
• Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions.
• Global career opportunities in a network of brands and businesses.