restaurant manager

Ustaad G76 Surrey Central; Surrey; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading restaurant in Surrey is seeking an experienced individual to oversee daily operations, manage food preparation, and ensure customer satisfaction. The ideal candidate will have a strong background in hospitality, excellent customer service skills, and the ability to work in a fast-paced environment.

Qualifications

• 2 years to less than 3 years of experience required.

Responsibilities

• Evaluate daily operations and modify food preparation methods.
• Plan and organize daily operations and ensure health regulations are followed.
• Address customers' complaints and provide customer service.

Skills

Customer Service

Team Player

Multitasking

Education

Secondary (high) school graduation certificate

Job description

• Education : Secondary (high) school graduation certificate
• Experience : 2 years to less than 3 years

Tasks

• Evaluate daily operations
• Modify food preparation methods and menu prices according to the restaurant budget
• Plan and organize daily operations
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Ensure health and safety regulations are followed
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Leading / instructing individuals
• Address customers' complaints or concerns
• Provide customer service

Work conditions and physical capabilities

• Fast-paced environment
• Physically demanding

Personal suitability

• Accurate
• Team player
• Ability to multitask

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

• Supports newcomers and / or refugees with foreign credential recognition
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Provides awareness training to employees to create a welcoming work environment for Veterans
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities