Datacentre Operations Specialist

US Tech Solutions; Ottawa; On-site; CAD 60,000 - 90,000; Full time

Job summary

An innovative firm is seeking a skilled IT Operations Specialist to manage hardware installations and network setups in local datacenters. This role involves coordinating with service providers, troubleshooting issues, and maintaining thorough documentation. The ideal candidate will have extensive experience in server and network equipment installation, as well as knowledge of data center infrastructure. Join a dynamic team where your expertise will contribute significantly to operational excellence and infrastructure integrity. If you thrive in a fast-paced environment and are passionate about technology, this opportunity is perfect for you.

Qualifications

• 5+ years of experience in server and network equipment installation.
• 3+ years in IT Operations with data center challenges.

Responsibilities

• Deploy and install hardware in local datacenters.
• Troubleshoot hardware installation issues under senior guidance.
• Maintain documentation of IT assets and DCIM tool.

Skills

Server installation

Network equipment installation

Cabling infrastructure

IT Operations

Documentation maintenance

Data center infrastructure understanding

Job description

Responsibilities:

• Deploy and install hardware into the Bank’s two local datacenters in the National Capital Region.
• Coordinate with Service Providers for non-local datacenters.
• Under the direction of senior resources, troubleshoot hardware installation issues.
• Respond to project and operation demands received via the Bank’s trouble ticketing tool.
• Deploy network cabling (copper and fiber).
• Maintain detailed documentation of all deployed IT assets and of the DCIM tool.
• Replace failed hardware components on systems (e.g., RAM, Hard Drives, cables, power supplies, PDU’s).
• Coordinate Return Merchandise Authorizations with manufacturers.
• Validate completed onsite third-party support work against the scope, reporting variances or concerns to management.
• Travel periodically to client remote sites.
• Participate in the On-Call rotation for the Data Centre Services team.
• Provide overtime support when required.
• Perform other activities and deliverables as needed.

Required Qualifications & Skills:

• At least five (5) years of experience in server, peripherals, and network equipment installation and power-up (Rack & Stack).
• At least three (3) years of experience in IT Operations, including data center operational challenges.
• Experience with cabling infrastructure and maintaining documentation of installed infrastructure devices.
• Understanding of data center facilities infrastructure such as HVAC, service entrances, UPS, etc.
• Ability to coordinate onsite support of third-party contractors for infrastructure projects, maintenance, or testing.

Additional Qualifications:

• Ability to meet the Bank’s Secret Clearance requirements.
• English proficiency is essential; French language skills are a plus.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing talent on-demand and workforce solutions. Visit www.ustechsolutions.com to learn more.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.