Business Analyst

Avmax; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in the aviation industry is seeking a Business Analyst to support operational goals through data analysis and reporting. The ideal candidate will possess strong analytical skills and a customer-oriented approach, with a minimum of two years' experience in a similar role. Responsibilities include data validation, process improvement recommendations, and collaboration with various stakeholders. This position offers a dynamic work environment and opportunities for professional growth.

Qualifications

• Minimum 2 years' experience in a Business or Data Analyst role required.
• Airline / Aviation industry experience strongly preferred.

Responsibilities

• Analyze and validate existing data for accuracy.
• Identify data inefficiencies and recommend improvements.
• Prepare reports suitable for presentation to executives.

Skills

Accountability

Attention to Detail

Communication

Creative and Innovative Thinking

Critical Thinking

Judgement

Mathematical Reasoning

Professionalism

Quality Orientation

Time Management

Education

Bachelor's degree in a related field

Master's degree from an accredited MBA program

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

The Business Analyst reports directly to the Director of Lease Operations.

Core Competencies

• Accountability
• Attention to Detail
• Communication (verbal and written)
• Creative and Innovative Thinking
• Critical Thinking
• Judgement
• Mathematical Reasoning
• Professionalism
• Quality Orientation
• Time Management

Key Performance Indicators / Duties & Responsibilities

• Data review - analyze and validate existing data for accuracy and update documentation as needed.
• Identify data or process inefficiencies, recommend improvements, and support meaningful changes.
• Work closely with department leaders and project stakeholders to ensure alignment and joint accountability for successful achievement of project and operational goals.
• Prepare concise, logical, and grammatically correct reports suitable for presentation to executives and project stakeholders.
• Maintain tracking of customer's monthly aircraft utilization and maintenance reserve balances.
• Track and calculate maintenance reserve claims in accordance with the terms of the Lease and in conciliation with the Technical Asset Manager.
• Calculate and track annual escalations for maintenance reserve rates.
• Coordinate with Lease Contracts and Accounting to ensure accuracy of client billing activities.
• Develop and coordinate reporting that alerts to utilization trends and ratio exceedances that may require rate adjustment negotiations with clients.
• Assist Sales and technical teams with analysis of ROI and residual value for new acquisitions opportunities.
• Other duties as assigned.

Qualifications

• Bachelor's degree in a related field such as Business Administration, Finance, or Accounting. A Master's degree from an accredited MBA program is considered an asset.
• Advanced proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Excellent communication skills, both verbal and written.
• Excellent analytical and problem-solving skills.
• Ability to work with senior decision makers and interact with individuals at all levels of the organization.
• Ability to accept and integrate constructive feedback.
• Self-driven individual who embraces change.
• A positive, "can-do" attitude and customer-orientated approach that will enable you to deal with challenging situations with integrity, empathy, and sincerity.

Experience

• Minimum 2 years' experience in a Business or Data Analyst role is required.
• Airline / Aviation industry experience strongly preferred.