Customer Service / Sales Representative

Tom Harrison - Desjardins Insurance Agent; Ottawa; On-site; CAD 40,000 - 60,000; Full time

Job summary

A successful Desjardins Insurance Agent in Ottawa South is seeking a Customer Service / Sales Representative to enhance their team. The role involves developing leads, providing exceptional customer service, and achieving sales goals. Candidates should possess strong communication skills and a proactive approach to problem-solving, with opportunities for income growth.

Qualifications

• Sales experience preferred (outside/inside sales, retail, telemarketing).
• Track record of meeting sales goals/quotas.
• Strong English communication skills required.

Responsibilities

• Develop leads, schedule appointments, and identify customer needs.
• Provide prompt and friendly customer service.
• Work with the agent to establish and meet marketing goals.

Skills

Interpersonal skills

Communication skills

Problem-solving

Multi-tasking

Presentation skills

Education

Property & Casualty license

Job description

Successful Desjardins Insurance Agent located in Ottawa South is seeking a qualified professional to join their winning team for the role of Customer Service / Sales Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities :

• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Work with the agent to establish and meet marketing goals.

Requirements :

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals / quotas preferred
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Proactive in problem-solving
• Dedicated to customer service
• Ability to multi-task
• Ability to make presentations to potential customers
• Property & Casualty license (OTL license preferred / must be able to obtain)
• Ability to manage and grow social media account / marketing

Please note that for this role, candidates must have strong English communication skills to effectively interact with customers and team members.

These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.

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