People and Culture Manager

Goldbeck Recruiting; Abbotsford; On-site; CAD 80,000 - 100,000; Full time

Job summary

A not-for-profit organization in the Fraser Valley is seeking a People and Culture Manager to implement human resource strategies and foster a positive work environment. This role involves overseeing HR functions, ensuring compliance with legislation, and promoting equity, diversity, and inclusion within the workforce. The ideal candidate will have a Bachelor's degree in a relevant field and significant experience in HR management, particularly in the non-profit sector.

Benefits

Extended medical/dental plan

Pension

Competitive vacation

Qualifications

• Three years of senior-level experience in human resources management.
• Experience in total compensation, recruitment, and performance management.
• Demonstrated knowledge of HR best practices and emerging trends.

Responsibilities

• Develop a collaborative human resource strategy aligned with the organization’s mission.
• Ensure legal compliance with provincial and federal legislation.
• Manage employee records and develop HR policies and procedures.

Skills

Labour relations

Disability management

Recruitment

Employee engagement

Performance management

Conflict resolution

Project management

Education

Bachelor’s degree in human resources, leadership, business, or relevant discipline

Chartered Professional Human Resources (CPHR)

Tools

MS Office Suite

Excel

PowerPoint

Job description

About our client:

Our client is a not-for-profit based in the Fraser Valley. We are looking for a People and Culture Manager to join their team. Our client’s mandate greatly helps people in need within the lower mainland of BC.

Reporting to the Director, this individual will play a vital role within the organization and will be responsible to manage and implement human resource strategies, policies, procedures, and programs to ensure a positive and productive work environment for all Employees. You will be a key player, driving people-related initiatives, and promoting a strong organizational culture. You will collaborate with leadership and multidisciplinary teams to attract, develop, enable, and retain top talent while fostering a supportive and inclusive workplace. As a leader, you will demonstrate both personal and professional commitments to advancing the organization’s strategic plan.

This role will include developing and implementing effective, consistent, and legal human resources practices grounded in a commitment to equity, diversity, and inclusion. The successful incumbent will oversee all people and culture functions including employee and labour relations, recruitment and selection, payroll and admin, training and development, compensation and benefits, performance management, occupational health and safety, and regulation compliance. Working in collaboration across the organization, you will support employee engagement and optimize service delivery and sustainability.

As a member of the leadership team, this individual will exemplify the organization’s core values, while fostering teamwork, collaboration, and open communication among staff members. You will support individual staff strengths and initiatives while cultivating collaborative relationships with community organizations and maintaining clear communication within your role.

You will be a key point of contact for communication; thus, you will handle sensitive matters with tact, confidentiality, and good judgment. You will ensure human resources programs are consistent across the organization, respect human rights, and are in alignment with the collective agreement and legislative standards.

You will contribute to a positive, safe work environment, receive and offer constructive feedback, and collaborate with co-workers. Additionally, you will manage your time well, follow all policies and procedures, and participate in continuous quality improvement.

Responsibilities:

• Develop a collaborative human resource strategy that aligns with the organization’s mission and values
• Partner with the management team to identify staffing needs; execute full-cycle recruitment; ensure the selection of qualified candidates through fair and legal processes, adhering to the parameters of the Collective Bargaining Agreement when necessary
• Ensure legal compliance with relevant provincial and federal legislation. Provide advice and represent the organization in complex and sensitive matters regarding labour relations, human rights, accommodation, workplace investigations, settlement negotiations, employee privacy, disability management, organizational design, and return to work.
• Provide resources and support to the leadership team and management in the application of performance management processes, staffing, training, occupational health and safety, employee wellness, and labour relations.
• Develop, modify, and regularly review human resources policies and procedures and meet legislation requirements, such as the Employment Standards Act and WorkSafeBC; advise the organization of changes and updates; and ensure employees are appropriately trained in organizational policies and procedures.
• Work collaboratively with the management team to identify training needs and to provide training programs; provide input into employee continued learning and professional development curriculum.
• Ensure digital and hard-copy employee records are current, accurate, complete, and secure
• Develop and manage the department's operating budget
• Guide negotiations and ensure compliance with CSSEA and the union regarding the BCGEU Collective Agreement, local issues agreement, complaints, and/or grievances
• Promote equity, diversity, and inclusion in the workforce by removing barriers to employment
• Provide strategic leadership and direction on total compensation strategies to support the attraction and retention of employees
• Administer and process benefits enrolment; advise employees on benefits issues; maintain accurate employee information in the benefits system; answer employee or manager questions about eligibility or claims; contact benefit carriers as required
• Develop and implement performance management processes and systems that reflect organizational goals and objectives; manage employee recognition and appreciation programs and event planning.
• Manage the Joint Occupational Health and Safety Committee; oversee claims and record-keeping processes; build an optimal relationship with WorkSafeBC to support effective and efficient claims management; and assist employees in developing safety training, metrics, and health and safety plans.
• Perform other related duties as assigned.

Qualifications:

• Bachelor’s degree in human resources, leadership, business, or relevant discipline.
• A professional designation, such as Chartered Professional Human Resources (CPHR) in good standing with CPHR BC & Yukon, is an asset.
• Three (3) years of senior-level experience in human resources management or integrated operational management practice, including labour relations, disability management, and payroll, preferably for a union entity.
• Experience in total compensation, recruitment and retention, performance management, and HR policy/program development.
• Ideally 2 years of experience working in the non-profit sector.
• Digital fluency including MS Office Suite, Excel, and PowerPoint.
• Valid British Columbia Class 5 driver’s license without limitations.
• Demonstrated working knowledge of legislation and regulations that govern long-term care, assisted living, and human resource requirements in BC such as the BC Employment Standards Act, BC Human Rights Code, and BC Occupational Health and Safety Regulation.
• Demonstrated knowledge of HR best practices and emerging trends.
• Demonstrated experience in recruitment, employee engagement, labour relations, total compensation, performance management, training and development, and occupational health and safety.
• Ability to plan, develop, and implement HR-related projects, systems, practices, and initiatives.
• Advanced interpersonal skills including managing employees fairly and consistently.
• Ability to organize and utilize systems and tools to assess and assign priorities.
• Understands, interprets, explains, and applies relevant municipal, provincial, and federal policy, law, regulation and court decisions
• Strong problem-solving and conflict-resolution skills; can consult effectively with managers to develop solutions to moderately complex organizational and people management issues.
• Effective decision maker; able to assess situations to determine the importance, urgency, and risks; able to execute clear and timely decisions in the organization’s best interests
• Highly professional and exercises sound judgment, discretion, and confidentiality
• Skilled in developing relationships with and working in collaboration with other organizational units
• Collaborates with leaders, stakeholders, and Employees, modeling a cooperative and constructive, quality improvement-focused environment
• A commitment to and champion for equity, diversity, and inclusion
• A demonstrated commitment to decolonization and reconciliation

Compensation for the position is a salary in the $80-100k range, plus extended medical/dental plan, pension, and competitive vacation.