Senior Manager, Regulatory Onboarding

Paramount Commerce; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

Join a forward-thinking fintech company as a Senior Manager in Regulatory Onboarding. In this pivotal role, you will lead a team to ensure compliance with AML/ATF regulations while driving process efficiencies. Your expertise in KYC and financial crime compliance will be crucial as you engage with stakeholders and develop onboarding procedures. This position offers the opportunity to shape the future of payments in Canada and beyond, making a significant impact in a dynamic and innovative environment. If you're ready to take on challenges and foster a culture of compliance, this role is for you.

Qualifications

• 5+ years in KYC/AML/ATF compliance within financial services.
• Strong understanding of Canadian AML/KYC regulations.

Responsibilities

• Lead regulatory onboarding processes ensuring compliance.
• Conduct risk assessments and maintain customer files.

Skills

KYC/AML/ATF Compliance

Regulatory Onboarding

Risk Assessment

Team Leadership

Stakeholder Engagement

Process Development

Critical Thinking

Education

Bachelor's Degree in Finance or related field

Certifications like CAMS or CFE

Job description

We are Paramount Commerce, a leading fintech company focused on simplifying payments in Canada. Since the early 2000s, we have redefined online purchasing by introducing a way to pay directly from a bank account, bypassing credit cards or e-wallets. Our commitment is to provide the highest standards of security and risk management that support seamless payments and rich data.

As we strengthen our position in Canada, we are strategically positioning ourselves for global expansion. To achieve our goals, we are seeking talented professionals who can push the boundaries of innovation, contributing to our growth across Canada and worldwide. Join us at Paramount Commerce, where we not only follow fintech trends but shape them.

We are seeking a Senior Manager, Regulatory Onboarding to join our Customer Onboarding team. This role is part of the First Line of Defence, reports to the VP, Customer Onboarding, and is critical in ensuring the company adheres to internal regulatory compliance frameworks and relevant regulatory requirements (e.g., PCMLTFA, RPAA). The role involves leading a team to conduct risk-based due diligence assessments, developing onboarding procedures, and working closely with internal stakeholders to mitigate financial crime risks such as money laundering, terrorist financing, and sanctions exposure. The position will drive process efficiencies and contribute to operationalizing the Three Lines of Defence Model by ensuring effective control implementation.

What are we looking for?

1. Leadership and strategic oversight in overseeing end-to-end regulatory onboarding processes for corporate clients, ensuring compliance with AML/ATF, sanctions, and RPAA regulations.
2. Ability to draft and refine procedures and process documentation for internal controls.
3. Partnership skills to work with senior management and sales teams for risk-based customer due diligence.
4. Mentorship capabilities to foster a culture of compliance and continuous improvement.
5. Effective liaison between the First and Second Lines of Defence to align risk management expectations.
6. Training and guidance provision to staff on financial crime compliance practices.
7. Leadership, guidance, and coaching for direct reports.

Regulatory Onboarding Responsibilities

1. Support development and execution of controls related to AML/ATF, sanctions, ensuring onboarding risk mitigation.
2. Conduct customer risk ratings, KYC, CDD, and EDD measures.
3. Screen against sanctions, watchlists, PEP lists, and adversarial news.
4. Create and maintain customer files based on KYC, CDD, and EDD measures.
5. Perform periodic refreshes of KYC, CDD, and EDD information.
6. Monitor ongoing business relationships and escalate suspicious activities.

Stakeholder Engagement and Advisory

1. Act as a subject matter expert on AML/ATF and sanctions compliance.
2. Engage with stakeholders to improve onboarding processes and ensure regulatory alignment.

Process Development and Operational Efficiency

1. Establish SLAs and KPIs for onboarding timeframes, balancing customer experience and compliance.
2. Drive process efficiency, scalability, and compliance effectiveness.

What we are looking for:

• Minimum 5+ years of experience in KYC/AML/ATF, regulatory onboarding, or financial crime compliance within financial services, PSPs, or banking.
• Strong understanding of Canadian AML/KYC regulations, including PCMLTFA and industry standards.
• Knowledge of legal entity types, corporate structures, beneficial ownership, and complex risk assessments.
• Experience with risks related to online merchants, such as online gaming/gambling, is a plus.
• Hands-on experience developing and implementing compliance policies.
• Proven leadership and team management skills.
• Ability to influence processes, manage escalations, and optimize workflows.
• Excellent critical thinking and problem-solving skills.
• Business-oriented mindset balancing compliance and operational goals.
• Self-motivated, proactive, and collaborative work style.
• Strong communication skills; certifications like CAMS or CFE are assets.

At Paramount Commerce, we are proud to be an equal opportunity employer. We practice ethical hiring processes and encourage applications from diverse backgrounds. Accommodations are available upon request to support all candidates throughout the selection process.

We are committed to creating a workplace where employees can be their authentic selves. We believe diversity in thought, background, and experience is key to achieving our mission to simplify payments.