Student Services Specialist - 3525

University of North Carolina Pembroke; Eastern Ontario; On-site; CAD 40,000 - 52,000; Full time

Job summary

The University of North Carolina Pembroke is seeking a Basic Needs Project Manager to support under-resourced students with essential services. This role involves managing grant applications, coordinating resources, and developing programs to assist students with basic needs such as food, housing, and childcare. The position is grant-funded through December 31, 2025, and requires a bachelor's degree and relevant experience in student services.

Qualifications

• Bachelor's degree in a related field.
• Experience in a non-profit or higher education setting preferred.
• Experience working with underserved students.

Responsibilities

• Provide oversight for the BN2 project to assist under-resourced students.
• Manage grant and emergency fund application processes.
• Coordinate campus resources and develop new programming.

Skills

Project Management

Interpersonal Skills

Collaboration

Education

Bachelor's Degree

Job description

Student Services Specialist - 3525

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply Now link/button.

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Please see Special Instructions for more details.

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.

UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Position Details

Position Information

Bachelor's Degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

The Division of Student Affairs empowers students to succeed, facilitates active learning, develops cultural appreciation, promotes responsible citizenship and ensures a robust campus experience for student engagement.

The Basic Needs Project Manager will provide oversight for the BN2 project to build a network of support to assist under-resourced students with basic needs related to transportation, food assistance, housing, child care, health, and technology. This position will be responsible for the basic needs grant and emergency fund application process, coordinating existing campus and community resources, identifying and developing opportunities for cross-training among existing institutional programs and personnel, and designing and implementing new programming to support students' basic needs. This is a grant funded position through December 31, 2025.

A bachelor's degree in a related field. Experience in a non-profit, government, or higher education setting is preferred. Strong candidates will have experience working with underserved students in student services, student affairs, or student development capacities or in social services, social work, counseling, or case management roles.

Division	Student Affairs
Department	Student Conduct
Working Title	Basic Needs Project Manager
Vacancy Type	Prob, Perm, Grant-Funded, Time Limited, Full-Time
Min T/E Requirements
FTE	1.0
Position Overall Competency Level	J
Recruitment Range	$40,048 - $51,418
Anticipated Hiring Range	$48,823 - $51,418
Position #	3525
FLSA Status	Non-Exempt
Months per year	12
Work Schedule =e.g. 8-500	8:00 a.m. - 5:00 p.m.
Work Schedule Type	First Shift
Primary Purpose of Organization Unit
Primary Purpose of Position
Job Description	The Basic Needs Project Manager will provide oversight for the BN2 project to build a network of support to assist under-resourced students with basic needs related to transportation, food assistance, housing, child care, health, and technology. This position will be responsible for the basic needs grant and emergency fund application process, coordinating existing campus and community resources, identifying and developing opportunities for cross-training among existing institutional programs and personnel, and designing and implementing new programming to support students' basic needs. This position will support: BN2 Program Management Expand wrap-around basic needs supports by connecting existing student services (including transportation, childcare, emergency aid, benefits screening, and food assistance, etc.); planning and leading cross-training; and supporting interdepartmental collaboration Identify and link students to on- and off-campus basic needs services and resources such as housing, food, clothing child care, transportation, health, and technology Work closely with various campus departments and/or programs to identify and address student needs Coordinate, plan, develop, and conduct presentations and workshops relating to basic needs services and resources Oversee all aspects of grant management, including budgeting, reporting, and compliance with grant requirements and regulations. Basic Needs and Emergency Assistance Application Processing and Coordination Maintain application process for basic needs access and emergency assistance funds Coordinate with campus stakeholders to review and process funds Communicate with students about process, maintain records, create and disseminate reports Assessment and Reporting Compile data, prepare and maintain records, reports, lists and files related to the basic needs program area Complete assessment and data collection in support of project goals and objectives Assist CARE Resource Coordinator with assessment and data collection of project goals related to CARE Center and food insecurity This is a grant funded position through December 31, 2025.
Management Preference
Lic or Certification required by statute or regulation

Posting Information

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.

UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Job Opening Date	05/21/2025
Job Closing Date	05/27/2025
Posting Category	Professional
Posting Number	SPA00685
Quick Link to Posting	https://jobs.uncp.edu/postings/12418
Special Instructions to Applicants

Applicant Documents

Required Documents

1. C V/Resume


2. Cover Letter

Optional Documents

Posting Specific Questions

Required fields are indicated with an asterisk (*).

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