Analyst, Infrastructure - Applications and Integrations

FCT; Oakville; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as an Infrastructure Analyst, where your expertise in servers, networking, and security will play a crucial role in enhancing organizational efficiency. This position offers the chance to work in a collaborative environment, contributing to exciting projects that impact colleagues and communities. With a commitment to diversity and inclusion, you'll find a supportive workplace that values your contributions. If you're ready to grow personally and professionally while making a difference, this opportunity is perfect for you!

Benefits

Comprehensive benefits including virtual healthcare

Group retirement savings plan with company match

Paid holidays and generous paid time off

Hybrid work arrangements

Paid volunteer opportunities

Employee recognition programs

Potential for performance-based incentives

Stock purchase plan participation

Qualifications

• 10+ years of practical and technical knowledge required.
• Skills specific to Microsoft technology operations are essential.

Responsibilities

• Support a variety of technologies and independently resolve problems.
• Investigate system issues to ensure maximum availability.

Skills

Microsoft technology operations

Troubleshooting server issues

Understanding of Wintel technology

Knowledge of Microsoft security principles

Communication skills

Education

Relevant technical education

Tools

IBM MQ

OpenText Content Server

Archive Server

RightFax

MS BizTalk

Microsoft DevOps

Job description

Company Summary

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day.

This position is available in either our Oakville or London, Ontario office.

As an Infrastructure Analyst, Application & Integration Services, your expertise in servers, networking and security will be leveraged to provide detailed information, advice, and direction to organizational leadership and technical teams. You possess an understanding of the organization’s mission, products and services and ensure that technical policies, guidance, and procedures are rigorous and comprehensive. You will contribute to projects and day-to-day operations of the network infrastructure. In this role you will also provide precise communications to peers and leadership regarding work being performed, productivity, process improvements, and status of systems operations.

HERE’S HOW YOU’LL CONTRIBUTE:

• Ability to support a variety of technologies, business departments and systems, and independently resolve problems and pro-actively communicate solutions.
• Remain current on IT issues by acquiring and maintaining knowledge of relevant products and initiatives.
• Research tools and processes to evaluate their usefulness to departmental and corporate needs.
• Support department policies by providing technically accurate solutions to end users within the provided guidelines.
• Enhance the quality and efficiency of the Technical Services team by participating in team projects and initiatives.
• Ensure the delivery, availability and provide subject matter technical expertise on infrastructure in support of project initiatives.
• Investigate and participate as a 3rd level SME in resolution of system problems to ensure maximum availability of the infrastructure and systems.
• Review, maintain and provide ongoing improvements to the general environment for all hardware and software.

HERE’S WHAT YOU’LL BRING:

• Good level of theoretical skills and knowledge are required based on education requirement.
• 10+ years of practical and technical knowledge required.
• Skills should be specific to Microsoft technology operations.
• Extensive knowledge of Microsoft server and platform products.
• Understanding of Wintel technology standards and the ability to configure infrastructure for fast, secure, reliable solutions.
• Knowledge of Microsoft security principles.
• Knowledge of 3rd party products including but not limited to: IBM MQ, OpenText Content Server, Archive Server, RightFax, MS BizTalk, Microsoft DevOps.
• Ability to diagnose and troubleshoot server issues quickly and identify the source of a problem.

HERE’S WHAT SETS US APART:

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

• Comprehensive benefits that include virtual healthcare and an Employee & Family Assistance Program.
• Group retirement savings plan with company match.
• Paid holidays and generous paid time off.
• Hybrid work arrangements.
• Paid volunteer opportunities and charitable donation matching.
• Employee recognition programs that include referral incentives.
• Potential for performance-based incentives.
• The opportunity to participate in our stock purchase plan.
• And more!

*As per terms of the employment agreement.

The Great Place to Work Institute has named FCT one of Canada’s Top 50 Best Workplaces, Best Workplaces in Canada for Financial Services & Insurance, Best Workplaces in Canada for Women, Best Workplaces in Canada for Inclusion and Best Workplaces in Canada for Mental Wellness. We’re also one of Achievers 50 Most Engaged Workplaces in North America.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.

To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.