Account Manager

War Room Inc; Vancouver; Hybrid; CAD 56,000 - 70,000; Full time

Job summary

An established industry player is seeking an experienced Account Manager to join their dynamic team in Vancouver. This hybrid role focuses on managing client relationships and ensuring exceptional service delivery. You will collaborate closely with team members, providing strategic insights and managing project timelines. The company fosters a culture of creativity and growth, valuing employee aspirations and celebrating achievements. With a competitive salary and attractive benefits, this opportunity is perfect for those looking to thrive in a fast-paced advertising environment while contributing to impactful campaigns.

Benefits

3 weeks of annual paid vacation

Paid winter holiday break

Extended Health and Dental benefits

Wellness spending account

Retirement savings matching

Qualifications

• 3-5 years of experience in account management is essential.
• Degree in advertising, marketing, or business administration preferred.

Responsibilities

• Build and maintain strong client relationships for exceptional experience.
• Manage projects, timelines, and client communications effectively.

Skills

Account Management

Client Relationship Management

Strategic Thinking

Data Analysis

Project Management

Business Acumen

Communication

Spreadsheet Proficiency

Education

Degree in Advertising

Degree in Marketing

Degree in Business Administration

Degree in Communications

Tools

Project Management Tools

G Suite

Job description

War Room is looking for an Account Manager to join their team in Vancouver.

We are a highly specialized programmatic advertising agency. We focus 100% of our efforts on digital media buying. It’s how we exceed conversion goals in nearly every campaign we run and why our clients include some of the biggest companies in North America.

We know that happy employees = exceptional work and client satisfaction. That’s why we’ve created an environment that is welcoming and inspiring for all team members. We value your aspirations, and we’ll regularly help you set goals to achieve those milestones.

We’re open, honest, and firm believers of ideas coming first – not egos. We believe in clear lines of communication and a culture that champions creativity and growth, and we always celebrate accomplishments.

About the Role:

War Room is looking for an experienced Account Manager to join our growing team to manage our expanding client base. You’ll be leading team collaboration and acting as our client’s strategic partner, delegating campaign management tasks and sharing data insights to help them make meaningful business decisions.

Please note that this is a hybrid role that requires 3 days a week in the office with the first 3 months of onboarding fully in the office. We are located at 210 W Broadway, Vancouver.

What You’ll Be Doing:

Client Management

• Building and maintaining strong client relationships, proactively addressing concerns, and ensuring an amazing overall client experience
• Providing timely and accurate campaign results to clients, sharing insights, and recommending opportunities for growth
• Build strategies and plans to grow your key accounts/Account growth over time through revenue

Project Management

• Manage the scoping of projects, timelines, schedules, and cost estimates
• Keep meticulous documentation to manage and maintain client communications, ensuring that all stakeholders have the most up-to-date project assets
• Monitor daily various key performance indicators to interpret data to gauge the success of client campaigns
• Work closely with Campaign Managers, Optimization Managers, Technical Marketing, Project Managers and Data Analysts to provide strategic recommendations for improving performance in omnichannel-level accounts

Skills + Experience:

• 3-5 years of experience working in account management
• 1+ years experience working in an agency and understanding of the pace and the constantly changing priorities
• Degree in advertising, marketing, business administration, and communications; OR equivalent professional work experience
• Experience managing multiple accounts while dealing with multiple stakeholders
• Experience in working with and presenting to senior client stakeholders
• Strategic thinker who is solution-oriented with strong business acumen
• Comfortable working with spreadsheets (budgeting)
• Up to date on the latest industry trends

Bonus Points:

• Experience with project management tools and G Suite

We ask that if you feel like you don’t check all the boxes but have the potential to learn what you don’t know, you still apply! We believe that diverse teams are high-performing teams and we strive to employ individuals with a diversity of backgrounds, experiences, and perspectives.

• ️ 3 weeks of annual paid vacation + paid winter holiday break
• Extended Health and Dental benefits + Wellness spending account
• Retirement savings matching

The pay range for this role is: 56,000 – 70,000 CAD per year (Vancouver)

We are an advertising agency that specializes 100% in programmatic. Get the best of both worlds with cutting-edge ad tech and digital strategy expertise.

Get discovered by leading agencies searching for new talents. Submit your CV and take the next step in your career.