Account Manager for US Marketing Agency (Remote)

Paired; Canada; Remote; CAD 60,000 - 80,000; Full time

Job summary

A global staffing agency is seeking a Lifecycle Account Manager to lead client accounts and oversee email and SMS delivery. The ideal candidate will have extensive experience in email marketing, particularly with Klaviyo, and will work closely with creative teams to ensure high-quality campaign execution. This full-time contractor role offers competitive pay and a remote-friendly environment.

Benefits

Remote-Work Friendly

Creative-first Agency Culture

Less Micromanaging

Talented Design Team

Ownership Opportunities

Qualifications

• 3+ years in retention/email marketing or lifecycle strategy.
• Proven experience managing multi-channel lifecycle strategies.

Responsibilities

• Own 4-6 client relationships and drive campaign execution.
• Conduct final reviews of emails and flows before delivery.
• Proactively identify growth opportunities across accounts.

Skills

Retention Strategy

Email Marketing

Communication

Organization

Detail Orientation

Education

C1-C2 English Skills

Tools

Klaviyo

ClickUp

Figma

Google Suite

Slack

Job description

Get AI-powered advice on this job and more exclusive features.

Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent!
We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world.

We're hiring a hands-on, detail-oriented, and marketing-obsessed Lifecycle Account Manager to lead client accounts, own retention strategies, and oversee flawless delivery across email and SMS.

Our client is a high-performance email marketing agency serving bold, design-led DTC brands. From cult-favorite wellness startups to breakout fashion and lifestyle names, our clients demand top-tier strategy, visuals, and execution — and we deliver. Every campaign is polished. Every flow is intentional.

You're not here to delegate and disappear!
You'll be neck-deep in ClickUp, Figma links, copy reviews, flow logic, and campaign timelines — working side by side with designers, copywriters, and strategists to push deliverables across the line.

This role demands strong instincts, exceptional organization, and expert-level knowledge of Klaviyo, email flows, and lifecycle strategy.

You're the one who knows the why and the how.
Responsibilities include:

• Own 4-6 client relationships and drive end-to-end campaign and flow execution
• Translate strategy into deliverables and ensure timelines, quality, and scope stay tight
• Proactively manage workflows in ClickUp and keep internal teams aligned
• Conduct final reviews of emails and flows before client delivery (visual, copy, tech)
• Create and manage campaign sending calendars, flow build timelines, and rollout plans
• Serve as the retention lead in client calls, providing strategic insights and performance takeaways
• Audit and QA Klaviyo flows — actively support with troubleshooting and light build work when needed
• Proactively identify growth opportunities across accounts, from segmentation to A/B testing to upsell strategy

Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent!
We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world.

We're hiring a hands-on, detail-oriented, and marketing-obsessed Lifecycle Account Manager to lead client accounts, own retention strategies, and oversee flawless delivery across email and SMS.

Our client is a high-performance email marketing agency serving bold, design-led DTC brands. From cult-favorite wellness startups to breakout fashion and lifestyle names, our clients demand top-tier strategy, visuals, and execution — and we deliver. Every campaign is polished. Every flow is intentional.

You're not here to delegate and disappear!
You'll be neck-deep in ClickUp, Figma links, copy reviews, flow logic, and campaign timelines — working side by side with designers, copywriters, and strategists to push deliverables across the line.

This role demands strong instincts, exceptional organization, and expert-level knowledge of Klaviyo, email flows, and lifecycle strategy.

You're the one who knows the why and the how.
Responsibilities include:

• Own 4-6 client relationships and drive end-to-end campaign and flow execution
• Translate strategy into deliverables and ensure timelines, quality, and scope stay tight
• Proactively manage workflows in ClickUp and keep internal teams aligned
• Conduct final reviews of emails and flows before client delivery (visual, copy, tech)
• Create and manage campaign sending calendars, flow build timelines, and rollout plans
• Serve as the retention lead in client calls, providing strategic insights and performance takeaways
• Audit and QA Klaviyo flows — actively support with troubleshooting and light build work when needed
• Proactively identify growth opportunities across accounts, from segmentation to A/B testing to upsell strategy

Requirements

• 3+ years in retention/email marketing or lifecycle strategy, ideally in an agency capacity
• Klaviyo Expert (mandatory) — you must be fluent in the platform and able to troubleshoot or build when needed
• English skills C1-C2!
• Proven experience managing multi-channel lifecycle strategies (email/SMS) for DTC/eComm brands
• Background in agency or fast-paced client-facing role
• Exceptional communication skills — clear, timely, polished
• Operates with ownership, urgency, and extreme attention to detail
• Strong working knowledge of ClickUp, Figma, Google Suite, and Slack
• Deep understanding of what makes email flows tick — from structure and filtering to segmentation

Bonus Points

• Graphic Design Skills
• Strong Copywriting Ability
• Experience Running SMS Marketing
• Direct involvement in A/B testing strategy and implementation
• Familiarity with Attentive, Postscript, and Shopify
• Tasteful, elevated sense of brand aesthetics and tone

Benefits

Why Join

• We work with top-tier DTC brands you've heard of, not churn-and-burn Shopify clients
• Creative-first agency culture with high internal standards
• Less micromanaging, more freedom, more ownership
• Talented Design Team
• Remote-Work Friendly
• Full-time contractor role
• Competitive salary in USD gross/month

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Marketing and Sales

Industries

• Advertising Services