Overview
Languages:
English
Education
- Secondary (high) school graduation certificate
Experience
3 years to less than 5 years
Work setting
- Retail/wholesale establishment/distribution centre
- Business services
- Advertising, marketing and public relations agency
- Media organization
- Shipping company or agency
Responsibilities
Tasks
- Coordinate the flow of information within the team
- Direct and control daily operations
- Direct staff
- Evaluate daily operations
- Motivate staff
- Plan and organize daily operations
- Supervise other workers
- Train staff
- Schedule and confirm appointments
- Answer telephone and relay messages
- Answer electronic enquiries
- Order office supplies and maintain inventory
- Oversee payroll administration
- Maintain manual and computerized filing systems
- Conduct research
- Provide customer service
- Participate in retail buying, marketing, and small business endeavours
- Maintain professionalism in customer service
Experience and specialization
Computer and technology knowledge
- Google Docs
- MS Excel
- MS PowerPoint
- MS Word
- Adobe Photoshop
- Social Media
- Quick Books
- Google Drive
- LinkedIn
- Web service design
- Shopify
Photographic techniques
Technical terminology
Area of work experience
Specialization or experience
Area of specialization
- Project management
- Business process management
- Facility management
- Payroll services
- E-commerce
Additional information
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Repetitive tasks
- Work with minimal supervision
Personal suitability
- Ability to multitask
- Excellent oral and written communication
- Flexibility
- Organized
- Team player
- Accurate
- Reliability
- Time management
- Adaptability
- Accountability
- Dependability
- Due diligence
- Quick learner
Employment groups
This employer promotes equal employment opportunities for all applicants, including:
Support for persons with disabilities
- Provides awareness training to create a welcoming environment
Support for newcomers and refugees
- Provides diversity and cross-cultural training
Support for youths
- Offers on-the-job training, mentorship, coaching, and networking
Support for Indigenous people
- Offers mentorship, coaching, networking, and develops relationships with indigenous communities
Support for mature workers
- Inclusive hiring policies, awareness training, mentorship, phased retirement and re-entry options, workspace accommodations
Supports for visible minorities
- Participation in community programs, anti-discrimination hiring policies, mentorship, diversity training