Senior Product Manager

Haventreebank; Ontario; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading alternative mortgage lender in Canada seeks a Product/Senior Product Manager to define product strategy and lead development. This role involves collaboration with cross-functional teams and requires strong problem-solving skills. The ideal candidate will have extensive experience in product management, particularly in the banking sector, and will drive product growth while ensuring compliance with regulatory standards.

Qualifications

• Five years of experience in product management or related fields.
• Expertise in delivering D2C products in banking or payments.

Responsibilities

• Collaborate with teams to define product roadmap and drive profitability.
• Conduct market research and competitive analysis.
• Define customer experiences to mitigate risks.

Skills

Problem solving

Product intuition

Strong organization

Excellent communication

Job description

Haventree Bank is a private Canadian Schedule 1 bank specializing in alternative mortgage programs and insured GIC deposits. We help hardworking Canadians from coast-to-coast achieve homeownership by offering flexible mortgage solutions. Our insured GIC deposits offer competitive rates and are available through a variety of wealth management platforms.

About Haventree Bank

Headquartered in Toronto, Ontario, Haventree Bank (Haventree) is a mission driven alternative mortgage lender. The name Haventree is representative of the bank’s mission to help its customers find a place of refuge and to lay down new roots for the future. Haventree exists to be a catalyst of financial security and upward mobility for Canadians who are underserved by the traditional financial system.

Position Summary :

As a Product / Senior Product Manager, you will be accountable for articulating the vision and defining the strategy for functions at the bank, like consumer money movement, integration with customer operations, and lending portfolio.

This role will be responsible for making recommendations to senior leaders for functionality and usability, leading the end-to-end product development process, and being a customer advocate through the design and development process. The objective of this role is to drive the building of banking products and help ensure their commercial and financial viability.

Major Duties & Responsibilities :

• Collaborate with cross-functional teams including engineering, design, marketing, operations, and risk, to define the product roadmap and drive growth & profitability.
• Conduct market research and competitive analysis to identify trends, customer needs, and opportunities.
• Stay informed on industry leading practices and trends, incorporating an external market lens and being mindful of regulatory requirements and developments to support growth opportunities and customer needs.
• Define customer experiences that mitigate risks associated with fraud, money laundering, and other security concerns.

Product Development

• Support and, when required, lead enterprise level initiatives through the product lifecycle and provide high-quality results on time and on budget.
• Develop a framework for partnership, set KPIs that help to drive high quality decision-making.
• Own the execution of your team's projects; excelling at keeping the product backlog up-to-date and prioritized, integrating projects into sprints, release management, gathering feedback and iterating on releases.

Product Management

• Contribute to successful P&L for assigned products, constantly seeing opportunities to enhance revenue and minimize costs.
• Continually review key product and performance measurements to capitalize on market opportunities, assess success of product offering, identify actions necessary and lead corrective actions.
• Develop offers, campaigns and strategic initiatives to increase acquisition and grow balances through propensity models and optimized pricing, increase funded accounts and drive sticky deposit and payment behaviors.
• Possess a level of confidence and expertise to make knowledgeable, impactful decisions quickly, balancing risk and trade-offs, and remain accountable for those decisions.
• Stakeholder Management : This job interacts on a regular basis with senior / executive management and various departments Legal, Compliance, Treasury, Finance, Risk Management) and external vendors as required.

Qualifications & Experience :

• Five (5)+ years of proven experience in product management (or related fields).
• Problem solver with strong product intuition and ability to find solutions to complex problems across domains.
• Expertise in delivering D2C products in the banking or payments space preferred.
• Knowledge on payment ecosystems like, money movement, interact, bill payments, money wires, banking preferred.
• Led end-to-end development (0-1 launch) of B2C digital products, preferably in the financial domain.
• Strong organization and time management skills with a high level of attention to accuracy and details.
• Expertise on prioritization techniques based on advanced knowledge of strategic priorities of the bank and data-driven insights.
• Be able to articulate and apply a methodical framework to solve problems.
• Technical inclination or comfort with technical concepts to produce detailed-oriented requirements, contribute on technical discussions on concepts, architecture and APIs that enable your team to ship high quality features.
• Client first obsession and dedication.
• Excellent written and verbal communication and presentation skills. Ability to communicate sophisticated business and technical concepts to a broad range of technical and non-technical staff, tailoring messages and stories to the appropriate audience.
• Able to think laterally and find innovative solutions to support strategy.
• Able to influence and collaborate with partners with diverse points of view and build consensus as well as to establish credibility and rapport with a broad set of partners quickly.
• Strong interpersonal abilities, excellent teammate, self-directed and resourceful, with the ability to work in a fast-paced environment.

While we thank everyone for their interest in Haventree Bank, please note that only candidates selected for an interview will be contacted. Haventree Bank is committed to providing accommodation when needed. If you require an accommodation, we will work with you to meet your needs.

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• Haventree Bank embraces equal opportunity, diversity, and inclusion. Please let us know if you require any accommodations during the recruitment and selection process by contacting [emailprotected]