Regulatory Analyst

Willson International; Hamilton; Remote; CAD 70,000 - 90,000; Full time

Job summary

Willson International is seeking a Regulatory Analyst to join their team. This role involves providing expert advice, analyzing client information, and ensuring compliance with customs regulations. The ideal candidate will have a CCS Certificate and extensive experience in Customs Brokerage. Enjoy a work-from-home environment, generous vacation time, and comprehensive benefits.

Benefits

Work-from-home environment

Three weeks paid vacation

Company matching RRSP Program

Family medical benefits

Training opportunities and certification coverage

Recognition of staff contributions

Qualifications

• Minimum five years of Customs Brokerage experience, including two years in consulting.
• Strong working knowledge of CBSA and PGA import requirements.
• Strong analytical skills and attention to detail.

Responsibilities

• Answer incoming inquiries from clients and analyze information.
• Review and process post-entry adjustments and conduct complex classification.
• Participate fully with team members in daily operations.

Skills

Problem solving

Attention to detail

Analytical skills

Verbal communication

Written communication

Education

High School Diploma

College and/or University Degree in Business Administration

CCS Certificate

CTCS and/or Professional Designation

Tools

MS Office Suite

ITMr4

Job description

Looking for a career at a company where you love to work, all while working from the comfort of home? Are the “fine details” your bread and butter? Do you like a role that keeps you on your toes?

If you answer “yes” to any of these questions, then join our team of Regulatory Analysts!

At Willson International, we’re creating an environment that empowers our people to reach their full potential, while embracing your strengths and ambitions. Whether it’s developing new skills, opportunities to innovate and grow, or the flexibility to enjoy the moments that matter with your loved ones, Willson International is the place for you.

Shift : Monday to Friday, 9am - 5pm

Key Qualifications :

The Regulatory Analyst is the go-to subject matter expert responsible for providing timely and accurate advice to a growing operations department and client base. A strong sense of ownership and pride over principal duties is required. This role offers opportunities to work independently and collaboratively to achieve comprehensive results.

• Answer incoming inquiries from clients
• Review and process post-entry adjustments
• Research and respond to requests for complex information professionally
• Analyze and interpret information received from clients or internal team members
• Perform complex classification for goods across industries
• Analyze the BOM (Bill of Materials) and prepare the CUSMA and other free trade agreement documentation
• Conduct analysis on client tariff database and update accordingly
• Liaise with appropriate government departments as required
• Prioritize and complete work based on project demands, customs requirements, and Willson standards
• Participate fully with team members in daily operations, including setting priorities, organizing work, coordinating, problem solving, and decision making
• Occasional travel to our US HQ may be required to support system and/or product launches
• Perform all other duties as assigned

Knowledge and Educational Requirements :

• High School Diploma required; College and/or University Degree in Business Administration is an asset
• CCS Certificate is required
• Minimum five (5) years of Customs Brokerage experience, including two (2) years in consulting, regulatory, or similar professional services
• Strong working knowledge of CBSA and PGA import requirements
• CTCS and/or Professional Designation is an asset
• Working knowledge of MS Office Suite (Outlook, Word, Excel); knowledge of ITMr4 is an asset
• Strong verbal and written communication skills
• Problem solving, accuracy, attention to detail, and analytical skills are required

Why you’ll love it at Willson

• Work-from-home environment, with home internet reimbursement
• Three weeks paid vacation for all new hires
• Company matching RRSP Program
• Family medical benefits, including mental health coverage, Compassionate Care top-ups, and Maternity/Parental top-ups
• Training opportunities and certification coverage to support your growth and adaptability
• Recognition of staff contributions and celebrations of milestones (service anniversaries, weddings, etc.)