E & I - Office/Field Administration

Surepoint Group; Grande Prairie; On-site; CAD 40,000 - 55,000; Full time

Job summary

Join a dynamic office environment as an Office Administrator at a proudly employee-owned company in Grande Prairie. You will support daily operations, assist in billing, and help ensure effective communication across departments. This is an exciting opportunity for those looking to grow in an inclusive and high-performance culture while benefiting from career development opportunities and a comprehensive benefits package.

Benefits

Employee Share Ownership Plan (ESOP)

Comprehensive benefits including health, dental, and life insurance

Career development opportunities

Qualifications

• 1–2 years of experience in office administration preferred.
• Clear, professional communication skills required.
• Ability to manage multiple tasks in a busy environment.

Responsibilities

• Support daily operations and assist in billing processes.
• Coordinate communication between staff to ensure timely billing.
• Maintain organized records of jobs and service calls.

Skills

Organizational skills

Time management

Communication skills

Proactive problem-solving

Tools

Microsoft Office

Job description

Are you a highly organized and proactive individual looking to kickstart your career in a dynamic office environment? We're seeking an enthusiastic Office Administrator to join our team in Grande Prairie! In this role, you'll support daily operations, provide essential administrative support, help to keep our billing processes running smoothly, and facilitate communication across various departments. This is a fantastic opportunity for someone who is organized, eager to learn, takes initiative, and wants to grow within a fast-paced environment.

Key Responsibilities:

• Assist in preparing, reviewing, and submitting time tickets for customer approval.
• Track submitted tickets, follow up on approvals, and ensure clear documentation.
• Help coordinate communication between field staff, parts, and admin to support timely billing.
• Maintain organized records of jobs, service calls, and supporting documents in company systems.
• Follow up on materials and parts needed for jobs to support field scheduling.
• Perform basic billing checks and help flag any issues or missing information.
• Provide general office support including ordering supplies, booking travel, and organizing team functions.
• Support front desk/reception and provide coverage during staff vacations.
• Help track open jobs/service calls and keep systems up to date.
• Assist with basic inventory tracking and vendor quote comparisons.
• Maintain and update spreadsheets such as AR and unbilled revenue as directed.
• Participate in cross-training and contribute to overall team support.
  
  
  

Qualifications:

• 1–2 years of experience in an office administration or coordination role preferred.
• Strong organizational and time management skills.
• Clear, professional communication skills.
• Comfortable working with Microsoft Office tools (especially Excel and Outlook).
• Willingness to learn billing systems and internal tools.
• Ability to manage multiple tasks and prioritize in a busy environment.
• Team-oriented and proactive approach to problem solving.
  
  
  

Proudly Employee-Owned – Join the Surepoint PROS!

At Surepoint, we’re more than just a place to work—we’re a team that thrives on performance, respect, ownership, and safety. As a proudly employee-owned and Indigenous-owned company, we are committed to fostering an inclusive, high-performance culture where every team member can grow, contribute, and succeed.

Why Join Surepoint?

• Be an Owner: Through our Employee Share Ownership Plan (ESOP), every team member has the opportunity to share in our success.
• Live Our PROS Values:
• Performance – Show up, do your best, and work safe.
• Respect – Collaborate, communicate, and lift each other up.
• Ownership – Take pride in your work and our collective success.
• Safety – Protect yourself and your team, always.
• Comprehensive Benefits: Health, dental, vision, disability, life insurance, HCSA, EFAP, RRSP contributions.
• Career Growth: Development opportunities that support your success.
• Inclusive Culture: A diverse and respectful workplace with a strong commitment to Reconciliation and partnerships with Indigenous Peoples.
  
  

Let’s build something great together. Join the Surepoint PROS today!

Sincerely,

Your Future Employer

Thank you for your interest in Surepoint. Only those candidate selected for further consideration will be contacted.