E-Commerce / Ecommerce Coordinator

Bilingual Source; Markham; On-site; CAD 60,000 - 70,000; Full time

Job summary

Bilingual Source is seeking an experienced e-commerce professional to shape the online customer experience across multiple brands. The role combines merchandising, analytics, and cross-functional collaboration to boost engagement and online sales.

You will manage content, optimize listings, and support campaigns while working with marketing, planning, and customer service to ensure a seamless shopper journey. Salesforce Commerce Cloud experience and basic HTML are a plus.

Qualifications

• 2+ years in e-commerce, digital merchandising, or website management in consumer products.
• Strong analytical skills with data-driven insights.
• Detail-oriented with ability to manage multiple priorities in fast-paced environment.
• Excellent written communication and experience maintaining product information.
• Experience with Salesforce Commerce Cloud (Demandware) and basic HTML is a plus.

Responsibilities

• Manage website content, product launches, and site updates to deliver online shopping experience.
• Optimize product listings, categories, landing pages, and merchandising to maximize engagement and sales.
• Analyze product performance and website analytics to identify improvements.
• Support promotions, seasonal launches, and digital marketing while monitoring performance.
• Collaborate with marketing, planning, and customer service to deliver seamless journey.
• Assist with SEO, website testing, and QA across desktop and mobile.
• Contribute ideas to improve user experience and conversions.

Skills

Analytical thinking

Attention to detail

Prioritization

Written communication

Collaboration

Tools

Salesforce Commerce Cloud

HTML basics

Job description

Join a globally recognized consumer products organization where you'll play a key role in shaping the online customer experience across multiple brands. This position combines e-commerce, digital merchandising, analytics, and cross-functional collaboration, giving you the opportunity to make a measurable impact on customer engagement, online sales, and the overall digital experience.

What You'll Be Doing

• Manage website content, product launches, and ongoing site updates to deliver an exceptional online shopping experience.
• Optimize product listings, categories, landing pages, and merchandising to maximize customer engagement and sales.
• Analyze product performance, website analytics, and customer behaviour to identify opportunities for continuous improvement.
• Support promotional campaigns, seasonal launches, and digital marketing initiatives while monitoring performance and recommending enhancements.
• Collaborate with marketing, planning, and customer service teams to deliver a seamless customer journey.
• Assist with SEO initiatives, website testing, and quality assurance across desktop and mobile platforms.
• Contribute new ideas that improve the user experience, increase conversions, and support business growth.

What We're Looking For

• 2+ years of experience in e-commerce, digital merchandising, or website management within a consumer products environment.
• Strong analytical skills with the ability to turn data into actionable business insights.
• Excellent attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Strong written communication skills and experience maintaining accurate product information.
• Experience with Salesforce Commerce Cloud (formerly Demandware) and basic HTML is considered an asset.
• A collaborative, proactive mindset with a passion for creating exceptional online customer experiences.

The expected hiring range for this position is $60,000–$70,000 CAD, depending on experience, qualifications, and overall fit.

Recruitment Notice

This is an active search being conducted on behalf of one of our hiring clients. Bilingualism is not required for this opportunity.

Our agency is retained by the hiring company to identify qualified candidates. There is no cost to applicants, and our involvement concludes once a successful candidate has been hired.

AI-Assisted Recruitment

As part of our recruitment process, we use AI to assist with candidate sourcing and portions of the screening process. All hiring decisions, including résumé review, interviews, and final candidate selection, are made by real people.