Digital Marketing & Ecommerce Manager (French Asset)

Bilingual Source; Oshawa; On-site; CAD 85,000 - 95,000; Full time

Benefits offered by this job

Company benefits

Two weeks vacation

Job summary

Bilingual Source in Oshawa is seeking a Digital Marketing & eCommerce Manager for a 16- to 18-month contract in the Greater Oshawa Area. The role oversees digital commerce operations, customer engagement initiatives, marketing automation, and technology projects to improve online performance.

The ideal candidate combines strategic thinking with technical understanding, analytical skills, and collaborative leadership. English is required; French is an asset.

Qualifications

• At least 5 years of experience in eCommerce, digital marketing, CRM, or related fields.
• Bachelor's degree in Marketing, Business Administration, eCommerce, Information Systems, or a related discipline.
• Demonstrated experience developing and executing eCommerce and digital marketing strategies.
• Strong understanding of CRM, customer segmentation, marketing automation, and digital customer journeys.
• Experience managing cross-functional projects, digital platforms, system integrations, or technology implementations.
• Familiarity with enterprise digital systems, including eCommerce platforms, content management, product information management, CRM, and analytics tools.
• Strong analytical skills and the ability to translate performance data into actionable recommendations.
• Experience managing budgets, evaluating investments, and presenting business cases.
• Excellent project management, communication, organizational, and stakeholder management skills.
• Strong English communication skills for collaborating with internal teams, external partners, and international stakeholders.
• Legally entitled to work in Canada.

Responsibilities

• Develop and execute eCommerce strategies to improve online revenue, conversion rates, customer acquisition, and retention.
• Oversee website performance, digital merchandising, product launches, promotional campaigns, and customer experience improvements.
• Manage product information processes, including catalogue accuracy, data quality, product onboarding, and publication across digital channels.
• Develop and optimize CRM initiatives, email marketing campaigns, customer segmentation, personalization, and automated customer journeys.
• Lead cross-functional digital projects, including platform enhancements, system integrations, testing, and implementation.
• Collaborate with Marketing, IT, Operations, Customer Service, Finance, and external partners to translate business requirements into effective digital solutions.
• Monitor digital performance indicators, prepare dashboards, analyze results, and recommend improvements.
• Support digital marketing and eCommerce budget planning, expense monitoring, financial analysis, and business cases.
• Coordinate priorities and deliverables with supporting team members and external service providers.
• Present project updates, performance results, and recommendations to management.
• Support digital compliance, data accuracy, and continuous improvement initiatives.
• Collaborate with international stakeholders on digital initiatives, shared processes, and operational improvements.

Skills

eCommerce

Digital marketing

CRM

Customer journeys

Cross-functional projects

Budget management

Data analysis

Stakeholder management

Project management

English communication

Education

Bachelor's degree in Marketing/Business/eCommerce/Information Systems

Tools

CRM platforms

Marketing automation tools

Analytics tools

eCommerce platforms

Content management systems

PIM

Job description

Employment: 16- to 18-month contract, depending on start date

Salary: $85,000 to $95,000 annually

Languages: English required. French is an asset.

Work eligibility: Legally entitled to work in Canada

Introduction

Are you an experienced digital marketing and eCommerce professional who enjoys combining strategy, technology, and hands-on execution to deliver measurable results?

Our client, an established organization in the commercial sector, is seeking a Digital Marketing & eCommerce Manager for a 16- to 18-month contract opportunity in the Greater Oshawa Area.

In this role, you'll oversee digital commerce operations, customer engagement initiatives, marketing automation, and technology projects. You'll work closely with cross-functional teams to improve online performance, streamline processes, and create better digital customer experiences.

This opportunity is well suited to someone who brings strategic thinking, technical understanding, analytical skills, and a collaborative approach to leadership.

Why You’ll Want This Role

• Take ownership of eCommerce and digital marketing initiatives that influence revenue, customer engagement, and business performance.
• Work across marketing, technology, operations, and customer service on meaningful digital improvement projects.
• Apply your expertise in CRM, marketing automation, customer experience, and digital commerce.
• Collaborate with internal stakeholders and international teams on shared digital initiatives and best practices.
• Enjoy company benefits and two weeks of vacation during a defined contract opportunity.

What You’ll Do

You’ll manage the day-to-day performance and ongoing development of our client's digital commerce and marketing activities. From improving the online shopping experience to overseeing customer communications, product information, reporting, and digital projects, you’ll help ensure digital initiatives support business priorities and deliver practical results.

You’ll also coordinate with supporting team members, external partners, and senior stakeholders to keep projects moving and ensure effective execution.

Responsibilities

• Develop and execute eCommerce strategies to improve online revenue, conversion rates, customer acquisition, and retention.
• Oversee website performance, digital merchandising, product launches, promotional campaigns, and customer experience improvements.
• Manage product information processes, including catalogue accuracy, data quality, product onboarding, and publication across digital channels.
• Develop and optimize CRM initiatives, email marketing campaigns, customer segmentation, personalization, and automated customer journeys.
• Lead cross-functional digital projects, including platform enhancements, system integrations, testing, and implementation.
• Collaborate with Marketing, IT, Operations, Customer Service, Finance, and external partners to translate business requirements into effective digital solutions.
• Monitor digital performance indicators, prepare dashboards, analyze results, and recommend improvements.
• Support digital marketing and eCommerce budget planning, expense monitoring, financial analysis, and business cases.
• Coordinate priorities and deliverables with supporting team members and external service providers.
• Present project updates, performance results, and recommendations to management.
• Support digital compliance, data accuracy, and continuous improvement initiatives.
• Collaborate with international stakeholders on digital initiatives, shared processes, and operational improvements.

Qualifications

Required:

• At least 5 years of experience in eCommerce, digital marketing, CRM, or related fields.
• Bachelor's degree in Marketing, Business Administration, eCommerce, Information Systems, or a related discipline.
• Demonstrated experience developing and executing eCommerce and digital marketing strategies.
• Strong understanding of CRM, customer segmentation, marketing automation, and digital customer journeys.
• Experience managing cross-functional projects, digital platforms, system integrations, or technology implementations.
• Familiarity with enterprise digital systems, including eCommerce platforms, content management, product information management, CRM, and analytics tools.
• Strong analytical skills and the ability to translate performance data into actionable recommendations.
• Experience managing budgets, evaluating investments, and presenting business cases.
• Excellent project management, communication, organizational, and stakeholder management skills.
• Strong English communication skills for collaborating with internal teams, external partners, and international stakeholders.
• Legally entitled to work in Canada.

Assets

• Experience in a complex or multi-brand business environment.
• Experience collaborating with international teams or within a global organization.
• Experience with enterprise eCommerce, CRM, marketing automation, and business intelligence platforms.
• French communication skills for collaborating with French-speaking stakeholders.
• Company benefits.
• Two weeks of vacation.

This is an existing vacancy. Our client is currently seeking a Digital Marketing & eCommerce Manager.