Dynamic Customer Service Pro — Equipment Rentals & Tech Help

U-Haul; Winnipeg; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Paid holidays

Career stability

Gym reimbursement

Advancement opportunities

On-the-job training

Benefit plan

RRSP deduction

Profit-sharing

EAP

Mindset app

Wellness program

Product discounts

Job summary

U-Haul in Winnipeg is seeking a Customer Service Representative to be the friendly face of our service team and assist customers with rentals, equipment inspections, and product information.

You will use U-Scan tech to dispatch and return equipment, move trucks and trailers, and participate in ongoing U-Haul education through U-Haul University. Training is provided, with opportunities for advancement and bonuses for performance.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Education

High school diploma or equivalent

Job description

U-Haul in Winnipeg is seeking a Customer Service Representative to be the friendly face of our service team and assist customers with rentals, equipment inspections, and product information.

You will use U-Scan tech to dispatch and return equipment, move trucks and trailers, and participate in ongoing U-Haul education through U-Haul University. Training is provided, with opportunities for advancement and bonuses for performance.