DSW: Supervisor Part-time

DSW Designer Shoe Warehouse

Ottawa

On-site

CAD 22,000 - 30,000

Part time

14 days+

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Benefits offered by this job

30% discount
Flexible scheduling
Monthly bonus potential
Employee Assistance Program
Growth and training
Open Door Policy

Job summary

Designer Brands Canada is seeking a Part-time Supervisor on a 6-month contract to lead the store team, drive exceptional customer service, and ensure operational excellence. You will report to the Store Manager and help deliver in-store sales, web orders, and store objectives with a fast-paced, inclusive team.

Strong communication and adaptability are essential for success. Open to weekends and closing shifts, this role offers discount benefits and opportunities for growth within the Designer

Qualifications

  • Open, approachable attitude when interacting with customers and co-workers.
  • Excellent customer service and strong will to assist customer needs.
  • Ability to work efficiently in the fast-paced team environment.
  • Flexibility and ability to quickly adapt to change.
  • Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.

Responsibilities

  • Lead store environment and coaching to meet store objectives and drive in-store sales.
  • Maintain product knowledge and industry trend awareness.
  • Provide exceptional customer service and create a positive shopping experience.
  • Coach and provide feedback to team to achieve store results.
  • Open & close the store proficiently and maintain communication with Store Manager.

Skills

Customer service
Leadership
Teamwork
Flexibility
Communication

Job description

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT DSW? At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

Job Description WILL YOUR SHOES TAKE YOU TO A CAREER AT DSW? At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes? We’re looking for a 6-month contract, (Part-time) Supervisor, for our DSW banner who will put their best foot forward.

As a (Contract Part-time) Supervisor, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible role model service standards coaching and leading the team to achieve store objectives, which includes in-store sales, web orders, goals as directed by the Store Manager. Your ability to thrive in a past pace environment, collaborate and execute on operational excellence will be key to your success in this role.

Key job accountabilities include but are not limited to:

  • Assumes a leadership role with responsibility for maximizing store business results by consistently creating exceptional Customer experiences.
  • Maintains exceptional product knowledge and industry trend knowledge
  • Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty
  • Coaches and provides feedback as directed by Store Management to achieve segment success
  • Fosters teamwork, collaboration and change advocacy within the store and district.
  • Maintain effective, open lines of communication with the Store Manager.
  • Open & closes the store proficiently

Qualifications:

  • Open, approachable, and outgoing attitude when interacting with customers and co-workers
  • Excellent customer service and strong will to assist customer needs
  • Motivated and driven to achieve results
  • Ability to work efficiently in the fast-paced team environment
  • Openness to learn and develop new skills
  • Flexibility and ability to quickly adopt to change
  • Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.

Working here is a shoe lover’s dream: As a Designer Brands associate, you and your eligible to;

  • a 30% discount off at our stores on regular priced merchandise.
  • Flexible scheduling
  • Additional benefits include monthly bonus potential, opportunities
  • 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
  • Unlimited opportunity for growth and training and development programs
  • Open Door Policy and MUCH MORE

This posting is for an existing vacancy within Designer Brands Canada.

JOIN OUR RETAIL TEAM AND STEP INTO A CAREER YOU’LL LOVE

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada). We welcome all applicants. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

Use of Artificial Intelligence

Some roles may use artificial intelligence–enabled tools to support aspects of the recruitment process, such as resume screening. Final hiring decisions are made by hiring managers.

To view all open positions visit our Career Page at https://careers.designerbrandscanada.com/ #SDB

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