DSW: Sales Associate

DSW-Designer Shoe Warehouse; Ottawa; On-site; CAD 21,000 - 30,000; Part time

Benefits offered by this job

30% store discount

Flexible scheduling

Monthly bonus potential

24/7 EAP support

Growth & training programs

Open Door Policy

Job summary

Designer Brands Canada is seeking a part-time Sales Associate for our DSW banner to deliver exceptional customer service and assist in in-store sales and web orders under the Store Manager.

You will thrive in a fast-paced team, maintain product knowledge, and contribute to operational excellence and customer loyalty. This role offers a 30% store discount, flexible scheduling and growth opportunities within a supportive retail environment.

Qualifications

• Open, approachable, and outgoing attitude when interacting with customers and co-workers.
• Excellent customer service and strong will to assist customer needs.
• Motivated and driven to achieve results.
• Ability to work efficiently in the fast-paced team environment.
• Openness to learn and develop new skills.
• Flexibility and ability to quickly adopt to change.
• Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.

Responsibilities

• Maximize store business results by consistently creating exceptional Customer experiences.
• Maintains exceptional product knowledge and industry trend knowledge
• Provide a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.
• Carry out other tasks as assigned

Skills

Customer service

Communication

Teamwork

Flexibility

Attitude

Job description

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT DSW?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

We’re looking for a (Part-time) Sales Associate for our DSW banner who will put their best foot forward.

As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for delivering on service standards to achieve store objectives, which includes in-store sales, web orders, goals as directed by the Store Manager. Your ability to thrive in a past pace environment, collaborate and execute on operational excellence will be key to your success in this role.

Key job accountabilities include but are not limited to:

• Maximize store business results by consistently creating exceptional Customer experiences.
• Maintains exceptional product knowledge and industry trend knowledge
• Provide a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.
• Carry out other tasks as assigned

Qualifications:

• Open, approachable, and outgoing attitude when interacting with customers and co-workers
• Excellent customer service and strong will to assist customer needs
• Motivated and driven to achieve results
• Ability to work efficiently in the fast-paced team environment
• Openness to learn and develop new skills
• Flexibility and ability to quickly adopt to change
• Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.

Working here is a shoe lover’s dream:

• a 30% discount off at our stores on regular priced merchandise.
• Flexible scheduling
• Additional benefits include monthly bonus potential, opportunities
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
• Unlimited opportunity for growthand training and development programs
• Open Door Policyand MUCH MORE

This posting is for an existing vacancy within Designer Brands Canada.

JOIN OUR RETAIL TEAM AND STEP INTO A CAREER YOU’LL LOVE

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada). We welcome all applicants. Accommodations are available upon request to individuals who self-identify as having a disability or special need.

Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.
Use of Artificial Intelligence
Some roles may use artificial intelligence–enabled tools to support aspects of the recruitment process, such as resume screening. Final hiring decisions are made by hiring managers.