Drug Access Facilitator, Pharmacy Services - FT ( J0826-0664 )

North York General Hospital; Toronto; On-site; CAD 70,000 - 88,000; Full time

Benefits offered by this job

Benefits

Pension plan

Vacation

Job summary

North York General Hospital in Toronto, Ontario, is seeking a Drug Access Facilitator in Pharmacy Services (Oncology) to support reimbursement programs, compassionate initiatives, and external community supports for NYG patients. This role reports to Pharmacy Operations and serves as a trusted resource for patients, physicians, and staff.

You will coordinate referrals, engage with government programs and third-party payers, and help patients access funded medications while ensuring continuity of

Qualifications

• Graduate of a recognized Pharmacy Technician program and college level.
• Registered and in good standing with the Ontario College of Pharmacists (OCP).
• Experience with pharmacy third party payers and drug assistance programmes.
• Working knowledge of the ODB formulary and Trillium Drug Programme.
• Oncology-related experience in ambulatory settings is preferred.

Responsibilities

• Support the Pharmacy Department's day-to-day operations.
• Advise physicians on funded and non-funded oncology drugs and patient access pathways.
• Coordinate referrals to government programs and external supports.
• Facilitate access to oncology medications for eligible patients.
• Engage with third party payers and pharmaceutical companies to secure coverage.

Skills

Computer skills

Written communication

Verbal communication

Teamwork

Time management

Organizational skills

Initiative

Bilingual French/English

Education

Pharmacy Technician diploma

Ontario College of Pharmacists registration

Tools

Pharmacy billing systems

Job description

Company Bio

North York General is one of Canada’s leading community academic hospitals with a vision to deliver World-Class Care, 24/7. Affiliated with the University of Toronto, our multi-site campus supports our diverse community through every stage and life-defining moment by providing a wide range of acute care, ambulatory and long-term care services.

Company Bio

North York General is one of Canada’s leading community academic hospitals with a vision to deliver World-Class Care, 24/7. Affiliated with the University of Toronto, our multi-site campus supports our diverse community through every stage and life-defining moment by providing a wide range of acute care, ambulatory and long-term care services.
What defines North York General goes beyond exceptional quality care. Our superpower is how we deliver that care – the unparalleled compassion we bring to every encounter, during the moments that matter. Through partnerships, collaboration and academic endeavours, we seek to set new standards for People-Centred Care—a cornerstone of our culture and central to our Mission: People-Centred Care for a healthier community.
North York General is a member of the North York Toronto Health Partners, an Ontario Health Team that integrates local care with patients, primary care and community partners.
We are proud to be a place where the best people come to learn, grow and innovate. Join North York General to accelerate your career!

Position Summary

Drug Access Facilitator, Pharmacy Services (Oncology)

The Drug Access Facilitator will support services provided by the Pharmacy Department. Reporting to Manager, Pharmacy Operations, the Drug Access Facilitator (DAF) serves as an advisor and resource for patients, physicians, and staff in facilitating, coordinating, and evaluating available programs and resources to support access to medication reimbursement assistance programmes, compassionate programmes, and external community supports (such as private infusion clinics)for NYG patients. This position will follow appropriate referral processes and actively engage with government programmes, external organizations, community and private agencies, and pharmaceutical companies that provide medication financial assistance. The DAF will also provide patient support and coordinate the logistics required for patients to access newly funded medications, ensuring continuity of care and treatment.

On a practical level, you will

• Contribute to the day-to-day operation of essential Pharmacy drug distribution and support.
• May include sterile and non-sterile compounding, barcoding and receiving, stock check and replenishment, and other drug distribution related activities.
• Providing a safe and healthy environment for patients, staff, physicians, volunteers and others by ensuring that health and safety policies and regulations are followed.
• Advise oncologists and hematologists on funded and non-funded drugs available for any given indication, and direct physicians to how/where the patient would get the drug administered (i.e., at NYG vs infusion clinic vs elsewhere).
• Support the experience of cancer patients and their families by facilitating and coordinating access to oncology medications for all eligible patients.
• Connect with pharmacy third party payers, including online pharmacy third party billing and drug assistance programmes.
• Require working knowledge of the ODB formulary and Trillium Drug Programme.
• Oncology-related experience in ambulatory settings, and familiar with drugs utilized in this setting including generic brand names, indications, and disease terminology.
• Prepare and admix oncology drug preparations in the sterile room for patients as needed.

Qualifications

• Graduate of a recognized Pharmacy Technician Program, College level.
• Minimum 3 years of Pharmacy Technician experience.
• Registered and in good standing with the Ontario College of Pharmacists (OCP).
• Completion of OCP’s Technician certification exam, or PEBC’s national evaluating exam, preferred.
• Experience with pharmacy third party payers, including online pharmacy third party billing and drug assistance programmes.
• Working knowledge of the ODB formulary and Trillium Drug Programme.
• Oncology-related experience in ambulatory settings (familiarity with drugs utilized in this setting including generic and brand names, indications and disease terminology).
• Experience in Hospital Pharmacy preferred.
• Experience with IV admixtures.
• Experience conducting Best Possible Medication Histories is preferred SKILLS REQUIRED:
• Proven proficiency with computer skills including word processing, spreadsheet applications and email systems.
• Excellent written and verbal communication skills.
• Excellent teamwork, problem solving, time management and organizational skills.
• Demonstrated initiative.
• Bilingualism in French/English an asset.

What We Offer

Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. This is a Full-Time Regular position with 8-hour shifts, Days, Evening shifts including Weekends in Pharmacy Services (Oncology). We offer a highly competitive total compensation package that includes benefits, pension, and vacation. If you were searching for more reasons to consider joining the wonderful team at NYGH, check out some features of our Total Rewards package by visiting nygh.on.ca

Closing Statement

At North York General, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. North York General is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.