Unit Secretary, Labour & Delivery - U (J0826-0168)

North York General Hospital; Toronto; On-site; CAD 25,000 - 30,000; Part time

Job summary

North York General Hospital is seeking a Unit Secretary for the Labour & Delivery unit to provide confidential administrative support in a fast-paced setting. You will handle telephone triage, patient admissions, chart management and transcription tasks, while maintaining accuracy and professionalism.

The role requires a Grade XII diploma, medical terminology knowledge, and MS Office proficiency. Part-time unscheduled shifts include days, evenings, and weekends with a strong focus on patient

Qualifications

• Grade XII diploma or equivalent
• Medical office assistant certificate or one year medical office experience
• Medical terminology course preferred
• Typing speed of 45 w.p.m. or higher
• Proficiency in MS Office: Word, Excel, PowerPoint
• Ability to perform medical transcription

Responsibilities

• Communicate with staff, patients, families, and external parties
• Coordinate telephone calls and inquiries and process them timely
• Coordinate interdepartmental activities such as patient transportation and discharges
• Transcribe physicians orders in a timely manner
• Maintain admissions, discharges, and patient information
• Prepare statistics, reports and discharge instructions
• Manage unit supplies and repair needs

Skills

Typing speed

Medical transcription

Education

Grade XII diploma

Medical office assistant certificate

Medical terminology course

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Company Bio

North York General is one of Canada’s leading community academic hospitals with a vision to deliver World-Class Care, 24/7. Affiliated with the University of Toronto, our multi-site campus supports our diverse community through every stage and life-defining moment by providing a wide range of acute care, ambulatory and long-term care services.

Company Bio

North York General is one of Canada’s leading community academic hospitals with a vision to deliver World-Class Care, 24/7. Affiliated with the University of Toronto, our multi-site campus supports our diverse community through every stage and life-defining moment by providing a wide range of acute care, ambulatory and long-term care services.

What defines North York General goes beyond exceptional quality care. Our superpower is how we deliver that care – the unparalleled compassion we bring to every encounter, during the moments that matter. Through partnerships, collaboration and academic endeavours, we seek to set new standards for People-Centred Care—a cornerstone of our culture and central to our Mission: People-Centred Care for a healthier community.

North York General is a member of the North York Toronto Health Partners, an Ontario Health Team that integrates local care with patients, primary care and community partners.

We are proud to be a place where the best people come to learn, grow and innovate. Join North York General to accelerate your career!

Position Summary

Unit Secretary, Labour & Delivery

Your goal in this position is to perform administrative, secretarial and receptionist support for the Labour & Delivery Unit, in a confidential, sensitive and professional manner. You have effective written and spoken communication skills, use your critical thinking and problem solving skills, and embrace the challenge of prioritizing work demands in a fast paced and stressful environment. This position supports the Hospital’s academic mandate by advancing care through teaching and learning and/or transforming care through research and innovation. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for staff, physicians, volunteers, learners.

On a practical level, you will

• Communicate with staff, patients, families, internal and external parties


• Accept, coordinate and triage telephone calls and inquiries and process them in an appropriate and timely manner


• Coordinate various interdepartmental activities and requests such as transportation of patients for tests, discharges and services required on the unit


• Assume responsibility for identification and advancement of issues and concerns with the Unit Administrator or Coordinator in a time sensitive manner


• Compile and disseminate material/documents related to Program activity


• Maintain attendance/time reporting information and arrange appropriate relief including agencies


• Transcribe physicians written orders in an appropriate and timely manner


• Process online orders, notify appropriate staff, and specific departments as required


• Support clinicians with system order entry functions


• Process requisitions as required (blood work, CT, etc.), maintain documentation and follows up on outstanding information (e.g., test results, follow up appointments)


• Maintain organization of admissions, discharges, outstanding orders and patient related information including kardex and medication information


• Dismantle charts and enter information electronically as required


• Prepare statistics, reports and discharge instructions


• Photocopy, prioritize and process information as required


• Manage unit supplies, services and repair needs

Qualifications

• Grade XII (high school) diploma


• A medical office assistant certificate or minimum one year comparable office experience with medical orientation


• Medical terminology course preferred


• Accurate minimum typing speed of 45 w.p.m


• Proficiency in Microsoft Office including; Word, Excel and PowerPoint


• Ability to perform medical transcription

What We Offer

Working at NYGH

means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. This is a Part Time Unscheduled position with 8 hour shifts, days, evenings, and nights, including weekends in the Labour & Delivery unit . We offer a highly competitive total compensation package which includes pay in lieu of benefits, vacation pay and the opportunity to join the Hospital Pension Plan #INDO

Closing Statement

At North York General, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. North York General is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.