Driver - Roadside Assistance

Towtal-Roadside-Solutions; Burlington; On-site; CAD 39,000 - 50,000; Full time

Job summary

Towtal Roadside Solutions is seeking motivated, reliable individuals to join our roadside assistance team as service providers. This role is ideal for customer-focused professionals who take pride in helping people and working in a fast-paced, safety-critical environment while representing one of the most trusted brands in Canada.

We offer a monthly earnings range of CAD 3,500 to CAD 4,500 with additional earnings from performance bonuses and tips.

Qualifications

• Minimum 2 years holding a valid G driver’s licence.
• Clean driver’s abstract
• Clean criminal and judicial matters background check
• Strong customer service and sales communication skills
• Ability to work independently and manage multiple tasks
• Strong communication and conflict-resolution abilities
• Familiarity with GPS and navigation systems
• Basic mechanical knowledge and ability to service vehicles
• Comfortable working alone in roadside environments

Responsibilities

• Provide emergency roadside assistance services in high-volume service areas
• Work safely on busy roadways and in varying weather conditions
• Comply with all safety standards, municipal regulations, and subcontractor requirements
• Meet or exceed service quality and performance standards set by the contracting organization
• Communicate battery test results to customers and perform battery sales and installations when required
• Deliver professional, courteous customer service during all service interactions

Skills

Customer service

Sales communication

Independent work

Conflict resolution

GPS navigation

Mechanical knowledge

Tools

GPS systems

Smartphone with data plan

Basic tools

Job description

Towtal Roadside Solutionsis seeking motivated, reliable individuals to join our roadside assistance team as service providers. This role is ideal for customer-focused professionals who take pride in helping people and working in a fast-paced, safety-critical environment while representing one of the most trusted brands in Canada.

Compensation

Monthly earnings range:$3,500 – $4,500

Additional earnings available through:

• Performance bonuses
• Tips

Key Responsibilities

• Provide emergency roadside assistance services in high-volume service areas
• Work safely on busy roadways and in varying weather conditions
• Comply with all safety standards, municipal regulations, and subcontractor requirements
• Meet or exceed service quality and performance standards set by the contracting organization
• Communicate battery test results to customers and perform battery sales and installations when required
• Deliver professional, courteous customer service during all service interactions

Schedule & Working Conditions

• Availability for extended shifts, including up to 12 hours per day and up to 6 days per week
• Willingness to work days, evenings, weekends, and in adverse weather conditions
• Vehicle may be taken home, subject to company policy

Qualifications & Experience

• Minimum 2 years holding a valid G driver’s licence
• Clean driver’s abstract
• Clean criminal and judicial matters background check
• Strong customer service and sales communication skills
• Ability to work independently and manage multiple tasks
• Strong communication and conflict-resolution abilities
• Familiarity with GPS and navigation systems
• Basic mechanical knowledge and ability to service vehicles
• Comfortable working alone in roadside environments

Subcontractor Requirements

• Willingness to incorporate
• Government incorporation fee: approximately $200 (additional fees may apply)
• Must provide own basic tools
• Must have a newer smartphone with a data plan for:
• Receiving service calls
• GPS navigation
• Email and electronic communications

Hiring Process Disclosure

Towtal Roadside Solutions does not use artificial intelligence in the screening or selection of applicants.

About Towtal Roadside Solutions

Towtal Roadside Solutions is a leader in emergency roadside assistance and towing services across Ontario. We operate 24/7, supporting motorists when they need help most. Our team is committed to safety, professionalism, and customer care while delivering dependable roadside services on behalf of nationally recognized partners.