Driver, Delivery Service Representative

Gordon Food Service Canada; Red Deer; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading food service provider in Alberta is seeking a delivery personnel to ensure timely deliveries and maintain customer relationships. The successful candidate must have a valid Class 1 license and demonstrate strong communication and problem-solving skills. This role involves operating GFS equipment and adhering to safety regulations. Applicants must be goal-oriented and able to meet physical demands. This position offers full-time employment with a focus on customer service.

Qualifications

• Must have a valid Class 1 license.
• Ability to communicate effectively verbally and in writing.
• Ability to meet the physical demands of this job including lifting, pushing, and pulling of product.

Responsibilities

• Ensures safe, accurate, timely deliveries of GFS products.
• Builds and maintains good customer relationships.
• Performs proper equipment maintenance and reports issues in a timely manner.

Skills

Effective communication

Attention to detail

Problem solving

Customer relationship management

Teamwork

Tools

On-board computer

Handheld scanner

Two-wheeled hand truck

Job description

Overview

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us. Position summary and impact are described below.

Position Summary : Presents a positive image to Gordon Food Service (GFS) customers through courteous on-time and accurate deliveries of GFS products. Serves as liaison between GFS management and customers. Communicates all customer issues and concerns. Operates GFS equipment in a professional and safe manner with attention to detail and safe work habits. Demonstrates working knowledge of Tractor-Trailer refrigerated van and the ability to deal effectively with customers and the public. Must pass the required sales service representative physical ability test for area hired. The successful candidate must reside in Red Deer AB.

Responsibilities

• Ensures safe, accurate, timely and efficient deliveries of GFS products.
• Builds and maintains good customer relationships. Demonstrates self-control.
• Accurately collects customer payments. Safeguards company funds and follows GFS banking policies.
• Performs all Sales Service functions by the 90th day of employment.
• Performs proper equipment maintenance, monitors reefer temperature, and reports mechanical issues and damages in a timely manner.
• Completes daily check-ins in a timely manner with no errors.
• Collaborates with management and sales representatives to communicate customer concerns.
• Performs daily pre/post trip inspection of vehicles and equipment. Completes check-in process accurately and on time. Manages paperwork to include register credits, pick-ups, etc.
• Develops and maintains a good working relationship with other GFS employees. Maintains peer relationships in the field to share issues and ideas. Attends department meetings.
• Performs other duties as assigned.

Qualifications

• Must have a valid Class 1 license.
• Ability to adhere to all safety / compliance regulations and procedures.
• Must maintain a professional appearance wearing the GFS uniform.
• This position requires punctuality, problem solving and attention to detail.
• Ability to communicate effectively verbally and in writing.
• Ability to work independently and also function in a team environment.
• Must be goal oriented with a positive can-do attitude.
• Ability to read, write, understand and communicate in the English language.
• Ability to meet the physical demands of this job including lifting, pushing, pulling of product.

Equipment / Tools / Technology

• Ability to operate on-board computer and handheld scanner.
• Ability to operate a delivery van and tractor-trailer CMV
• Must be able to operate a two-wheeled hand truck with a load weighing up to 350 pounds.
• Uses two-wheeled hand truck and other safety equipment to aid in the lifting and carrying of products averaging 50 pounds.
• Some basic knowledge of computer operations.

Employment Type & Experience

• Employment Type: Full-Time
• Experience: Unclear Seniority
• Vacancy: 1

We thank all applicants for their interest; however, only those selected for the next stage will be contacted. Gordon Food Service is an equal opportunity employer and is committed to an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, religious beliefs, colour, gender, gender identity or expression, disability, age, ancestry, place of origin, marital status, or sexual orientation.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request and use the words Accommodation Request in your subject line.