Driver Coach

The Seaboard Transport Group; Dartmouth; On-site; CAD 52,000 - 70,000; Full time

Job summary

The Seaboard Transport Group in Dartmouth, NS is seeking a data-driven professional to drive driver performance, safety, and operational excellence across our transportation network. You will be the go-to resource for performance data and real-time fleet insights, supporting drivers and operations teams to stay aligned.

If you enjoy working with data, communicating with people, and delivering practical coaching, this in-office role offers a collaborative environment focused on accountability and

Qualifications

• Post-secondary education in a relevant field or equivalent work experience.
• Experience with high-volume communication requirements.
• Strong data analysis and reporting capabilities; ability to process data from multiple sources.
• Familiarity with Fleet Manager systems (PeopleNet) is an asset.
• Bilingual English/French is an asset.

Responsibilities

• Administer the Corporate Driver Performance Scorecard program, monitor and assign incentive values based on parameters.
• Address driver concerns relating to Scorecard results and incentive payout.
• Report results to operational groups and drivers.
• Process, analyze and report on real-time data from the on-board truck computer system.
• Communicate in real-time with operations teams and drivers regarding adherence to processes, providing coaching and support as needed.
• Partner with the operations team to uphold operational integrity and safety standards.
• Other duties as required.

Skills

Data analysis

Communication skills

Time management

Bilingual in English/French (asset)

Education

Post-secondary education in a relevant field

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Join the Seaboard Team Today!

Position Overview

This is an exciting opportunity to play a central role in driving safety, performance, and operational excellence across our transportation network. As the go-to resource for driver performance data and real-time fleet insights, you'll make a meaningful impact every day — supporting drivers in reaching their goals, helping operations teams stay aligned, and contributing directly to a culture of safety and accountability. If you enjoy working with data, communicating with people, and being at the heart of a fast-moving operation, this role is a great fit.

Location: Dartmouth, NS

Schedule: Monday - Friday | 8:00am - 4:30pm

Type: In-Office

Responsibilities

• Administer the Corporate Driver Performance Scorecard program by:
  • Monitoring, identifying and assigning accurate incentive values to the program based on predetermined parameters
  • Addressing concerns from drivers relating to their Scorecard results and incentive payout
  • Reporting results to operational groups and drivers
• Process, analyze and report on real-time data from the on-board truck computer system
• Communicate in real-time with operations teams and drivers regarding adherence to operational processes, providing coaching, education and support as needed.
• Partner with the operations team to uphold operational integrity and compliance with corporate safety standards
• Other duties as required

Requirements

• Post-secondary education in a relevant field or equivalent work experience is an asset
• Experience and/or eagerness to work in a role with high-volume communication requirements
• Strong data analysis and reporting capabilities; ability to process a high volume of data and information from several different sources
• Advanced capabilities with MS Office, including: MS Word, MS Excel and MS PowerPoint
• Proficiency in a windows-based computer environment, including familiarity with web-based software platforms.
• Prior experience working with a Fleet Manager system (PeopleNet)is a definite asset.
• Strong communication skills – verbal and written
• Excellent organization and time-management skills
• Ability to work effectively with minimal supervision
• Experience in the transportation industry an asset
• Bilingual in English / French an asset