Donor Centre Supervisor - Lead Mobile Clinics

Canadian Blood Services; Hamilton; On-site; CAD 90,000 - 112,000; Full time

Benefits offered by this job

Defined benefit pension plan

Annual performance award up to 6%

Employee discounts

Wellness program

Professional resources

Job summary

Canadian Blood Services in Ancaster, Ontario, seeks a Temporary full-time Donor Centre Supervisor to lead the Ancaster Mobiles team within the Collections division. The role focuses on clinic flow, service excellence, and policy compliance, with responsibilities to hire, train, and manage staff and to plan and supervise mobile blood collection events.

You will ensure safe, cost-effective operations, excellent donor experiences, and strong communication across teams while supporting

Qualifications

• Post-secondary education in a health sciences discipline.
• Minimum of 3 years supervisory experience preferred.
• Knowledge of blood collection, regulatory and quality improvement environments.

Responsibilities

• Lead the Ancaster Mobiles team within the Collections unit.
• Ensure optimal clinic flow, high service levels, and policy compliance.
• Interview, hire, and manage performance, including progressive discipline.
• Plan, organize, and manage mobile clinics for safe, efficient blood collection.
• Meet donor, volunteer, and public needs and provide timely staff communication.

Skills

Leadership

Supervisory experience

Customer service

Interpersonal communication

Problem-solving

Initiative

Team building

English proficiency

Education

Post-secondary education in health sciences

Job description

Canadian Blood Services in Ancaster, Ontario, seeks a Temporary full-time Donor Centre Supervisor to lead the Ancaster Mobiles team within the Collections division. The role focuses on clinic flow, service excellence, and policy compliance, with responsibilities to hire, train, and manage staff and to plan and supervise mobile blood collection events.

You will ensure safe, cost-effective operations, excellent donor experiences, and strong communication across teams while supporting