Documentation Program Lead

Nature's Path Foods; Richmond; On-site; CAD 75,000 - 85,000; Full time

Benefits offered by this job

Hybrid work arrangement (Fri WFH)

Richmond, BC office

Job summary

Nature's Path Foods in Richmond, BC is seeking an experienced R&D Documentation Specialist to create, review, and maintain accurate, traceable records such as packaging requirements, finished goods specs, change requests, and audit materials.

You will lead documentation programs across Genesis Foods, IFS, ZiFlow, and ASANA; deliver training; and support regulatory, quality, organic, and customer audits while collaborating with cross‑functional teams.

Qualifications

• Bachelor's degree in a related field with relevant experience in R&D or quality.
• Minimum 5 years in the food industry focusing on R&D, documentation, or regulatory tasks.
• Experience managing controlled documents, specifications, and procedures.

Responsibilities

• Create, review, approve, and maintain accurate, current, and traceable R&D documents such as packaging forms, specs, change requests, and audit materials.
• Review and approve packaging artwork in ZiFlow, ensuring alignment with requirements.
• Lead continuous improvement of documentation programs and systems (Genesis Foods, IFS, ZiFlow, ASANA).
• Deliver procedure-based training and verify competency in documentation practices.
• Coordinate preparation and provide documentation support for regulatory, quality, organic, customer, and food-safety audits.
• Partner across functions to support innovation and resolve documentation and compliance issues.
• Manage the Raw Material Specification program with internal teams and vendors to keep specs accurate and timely.

Skills

Document management

Cross-functional collaboration

Regulatory compliance

Quality systems

Education

Bachelor's degree in food science or related field

5+ years in food industry R&D or QA

Job description

Nature's Path Foods
Richmond, BC V6X1W3, CAN

Description

What You’ll Do

• Create, review, approve, and maintain accurate, current, and traceable R&D documents, including packaging requirements forms, finished goods specifications, change requests, export documents, procedures, training records, and audit materials. Meet established quality standards and turnaround times.
• Review and approve packaging artwork in ZiFlow, checking it against approved requirements and resolving or escalating discrepancies before approval.
• Lead continuous improvement of documentation programs, procedures, workflows, forms, and systems, including Genesis Foods, IFS, ZiFlow, and ASANA.
• Deliver procedure-based training, verify competency, and help colleagues use R&D systems and documentation practices consistently.
• Coordinate preparation and provide accurate, organized documentation support for regulatory, quality, organic, customer, and food-safety audits.
• Partner across functions to support innovation, resolve documentation and compliance issues, and provide clear, evidence-based responses to internal and external enquiries.
• Manage the Raw Material Specification program, working with internal teams and ingredient vendors to keep specifications accurate, compliant, and complete within deadlines.

What You Bring

• A bachelor’s degree in food science, product development, biology, chemistry, or a related field, or an equivalent combination of education and relevant experience.
• Five or more years of food industry experience in R&D, technical documentation, quality, regulatory, or a related function.
• Experience managing controlled documents, specifications, procedures, training, systems, and cross-functional projects.
• Working knowledge of food safety, quality, labelling, and regulatory requirements. Familiarity with SQF, organic, and non-GMO standards is an asset.

Notes

• This role will pay between $75,000 - $85,000 per year with a 10% bonus.
• We are in office Monday - Thursday, with Friday's working from home.
• This opportunity will be based in our Richmond, BC office.