Dock Team Lead - Surrey

Randstad Deutschland; Surrey; On-site; CAD 33,000 - 34,000; Full time

Benefits offered by this job

Referral bonus

Transit-accessible location

Job summary

Randstad Canada in Surrey, BC seeks an experienced Team Lead for cross-dock terminal operations. You will oversee inbound/outbound freight, supervise dock activities, and drive efficient daily plans using TruckMate TMS. The role requires forklift certification and strong independent work ethic.

Shift options include 2:00 PM–10:30 PM, or 10:00 PM–6:00 AM. Located in a transit-accessible Surrey facility with safety and documentation responsibilities to ensure smooth operations.

Qualifications

• Sit down counterbalance forklift license is required.
• Experience in a fast-paced cross-dock facility is essential.
• Knowledge of LTL operations and freight demands.
• Ability to work independently with minimal supervision.
• Good physical stamina and safe handling of freight.

Responsibilities

• Lead end-to-end dock and dispatch execution for inbound/outbound freight.
• Enter driver runs and routing updates into TruckMate TMS.
• Coordinate city pickups, deliveries, and linehaul trailers.
• Oversee freight sortation, barcode scanning, and RF handhelds.
• Maintain organized dock, door allocations, and safety standards.
• Prepare BOLs, manifests, and ensure documentation accuracy.
• Assign daily dock duties and collaborate with yard shunter.
• Support inbound schedules and optimize door utilization.
• Assist with cross-training on transport software and compliance.

Skills

Sit down counterbalance forklift

Cross-dock operations

Independent worker

Tools

TruckMate

RF scanners

Job description

Are you an experienced, proactive Team Lead ready to take the next step in your career within the fast-paced manufacturing & logistics industry? As a global leader in talent solutions, Randstad connects exceptional candidates with premier employers across Canada. For this high-impact opportunity, our recruitment specialists—who are recognized experts in their fields—are partnering with a prominent Canadian transportation and freight carrier located in Surrey, British Columbia, to find an organized and dependable Team Lead to oversee cross-dock terminal operations. In this role, you will be working directly for our client at their Surrey distribution terminal, driving operational efficiency, safety compliance, and team performance across critical dock and dispatch workflows.

What you need to know:

• Location: Surrey, BC
• PM or Graveyard shifts are available!
• Monday to Friday. 2:00 PM -10:30 PM
• OR
• Sunday to Thursday 10:00 PM to 6:00 AM
• $24/hour for Afternoon shift
• $24.50/hour for Graveyard shift
• FL ticket is required for sit down counterbalance
• Location is transit accessible
• Steel toed boots required

Advantages

• Work in Surrey, a thriving geographic hub for the manufacturing & logistics industry, offering long-term career stability.
• Join a dynamic, fast-paced cross-dock environment that will genuinely challenge and expand your operational skill set.
• Gain invaluable experience working with a top-tier employer within Randstad’s extensive network of manufacturing & logistics clients.
• Receive dedicated, ongoing support from Randstad’s expert recruiters who are deeply committed to your professional growth.

Responsibilities

• Lead and coordinate end-to-end dock and dispatch execution, including inbound trailer unloading, freight sortation, city preloads, and preparation for morning operations.
• Execute the daily dock plan with precision, entering driver runs and routing updates directly into the TruckMate transportation management software.
• Coordinate the timely arrival and departure of city pickup and delivery (P&D) units as well as scheduled inbound and outbound linehaul trailers.
• Supervise specialized freight sortation, oversee barcode scanning accuracy, and prepare handheld RF scanners alongside route paperwork for city drivers.
• Follow structured unload plans, sort palletized freight, optimize hold trailer capacity, and organize staged preloads upon run completions.
• Print shipping manifests, generate working copies, and systematically audit and match driver bills of lading (BOLs) to maintain documentation accuracy.
• Assign daily dock duties to crew members, manage dock door allocations, and coordinate closely with the yard shunter for trailer moves.
• Maintain a clean, organized, and hazard-free dock environment, actively stepping in on physical material handling activities when freight volumes require.
• Coordinate inbound offloading schedules, verify freight labelling and stickering, and prepare appointment trailers for next-day dispatch.
• Collaborate closely with planning coordinators and shift supervisors to prioritize inbound freight, maximize door utilization, and balance workflow.
• Support in-bond freight control procedures and contribute to outbound terminal process improvements within the transport management system.
• Ensure operational continuity across shift transitions by conducting comprehensive handovers, verifying equipment readiness, and briefing incoming teams.
• Participate in ongoing cross-training covering advanced transport software systems, customs compliance, trip creation, and linehaul planning.

Qualifications

• Sit down counterbalance forklift license is required.
• Extensive, hands-on experience in a fast-paced cross-dock facility; this is strictly not a standard pallet-moving warehouse role.
• Deep, practical knowledge of LTL (Less-Than-Truckload) operations and the ability to seamlessly adapt to arriving freight demands.
• A proven track record of working independently, demonstrating the ability to stay productive without constant supervision.
• Exceptional physical stamina and the capacity to manually handle, stage, and secure varying types of freight safely.
• High-level accuracy in matching physical goods to complex shipping documents within the demanding manufacturing & logistics sector.
• Punctuality and reliable transportation to the cross-dock facility located in the bustling logistics sector of Surrey.

Summary

If this sounds like the perfect job opportunity for you, look no further!

We are also accepting referrals and offer a bonus that will put extra cash into your pocket- ask us about it to learn more.

EEO / Diversity Statement

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.