Doc Controller / Reporting Manager

Mace; Toronto; On-site; CAD 130,000 - 180,000; Full time

Job summary

Mace is seeking an experienced Information Management professional to redefine project standards and improve processes in Toronto, Ontario. The successful candidate will lead IM strategies, quality control, and team management, ensuring compliance and effective data management.

Key responsibilities include developing IM functions, training colleagues, and contributing to bid strategies. A degree and strong experience in IM are required. The estimated salary ranges from 130,000 to 180,000 CAD, with opportunities for flexible working options.

Qualifications

• Experience in Information Management (IM) across multiple projects.
• Proven ability to manage document control and IM functions.
• Subject matter expertise in key IM systems.

Responsibilities

• Define and deliver IM strategies for client-facing projects.
• Manage the project IM function as per strategy.
• Train colleagues in IM practices and processes.

Skills

Information Management (IM) experience

Information architecture understanding

Document control experience

Stakeholder management

Attention to detail

Organizational skills

Education

Degree in Information Management, Business Administration, Engineering, or related discipline

Tools

Aconex

ViewPoint

Business Collaborator

SharePoint

Job description

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

The Project

If you enjoy leading Information Management on complex projects, setting standards, improving processes, and guiding teams, this role offers the opportunity to make an impact through digital delivery and collaboration.

Our Values

Safety first – Going home safe and well: You will champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in your team and local health and safety rules or regulations of the work you’re involved with.

Client focus – Deliver on our promise: You will lead on the cost management services including estimating, procurement and cost planning, owning the quality of deliverables, strategic outcomes and building long term relationships with your clients.

Integrity – Always do the right thing: You will lead operations that are fiscally and ethically viable, influencing the achievement of business objectives that align with business and legislative compliance obligations.

Create opportunity – For our people to excel: You will mentor, coach, and develop teams, demonstrating effective leadership to ensure excellence in delivery against plans, championing a continuous improvement culture throughout all activities.

You’ll Be Responsible For

• Defines and delivers IM strategies, standards (i.e., ISO19650) and processes for client‑facing projects and programmes.
• Establishes and manages the project/programme IM function following the strategy, standards and processes set.
• Trains project/programme colleagues in IM practices and processes and drives awareness and continuous improvement.
• Manages the assurance and quality control of documents and artefacts that are submitted and stored.
• Line manages, coaches and supports the IM Team working on the project, as direct and indirect reports.
• Contributes to global Digital Centre of Excellence including body of knowledge, processes, case studies.
• Contributes to bids in terms of IM strategies and solutions.
• Contributes to the set up, implementation and development of the Common Data Environment (CDE).
• Works collaboratively towards the common goal of net zero carbon transition, and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.

You’ll Need To Have

• Experience in Information Management (IM) across multiple projects and programmes.
• Strong understanding of information architecture and structured data management.
• Experience supporting large-scale projects and programmes in IM and document control.
• Proven ability to set up and manage document control and IM functions, including processes and governance.
• Technical qualifications or certifications in Information Management (e.g., APM IM, Association of Information and Records Managers) or equivalent.
• Subject matter expertise in key IM systems and software (e.g., Aconex, ViewPoint, Business Collaborator, SharePoint).
• Strong knowledge of document control processes, standards, and best practices.
• Ability to manage and maintain accurate project documentation and data integrity.
• Experience working with stakeholders to ensure effective information flow and compliance with IM standards.
• Strong attention to detail and organizational skills.
• Degree in Information Management, Business Administration, Engineering, or a related discipline (or equivalent qualification or experience).

The estimated salary for this position is 130,000 - 180,000 CAD. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills and qualifications.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part time, flexible, and hybrid working options if suitable with‑in the role.