District Manager - Western Canada

Swatch; Calgary; On-site; CAD 63,000 - 77,000; Full time

Benefits offered by this job

Health benefits

RRSP matching

Employee discount

Life insurance

Paid vacation & sick days

Job summary

Swatch is seeking a District Manager – Trainer West to oversee Swatch retail stores across Western Canada, including Alberta. You will drive sales, ensure operational excellence, and develop high-performing teams through impactful training and leadership.

Reporting to the Head of Retail Operations, you will help achieve financial targets and elevate the customer experience with effective training programs. The role requires travel across Western Canada, strong coaching skills, and a proven

Qualifications

• 3+ years of multi-store retail leadership experience.
• Proven training and talent development track record.
• Strong analytical and decision-making abilities.
• Intermediate computer skills with POS systems and MS Office.

Responsibilities

• Lead daily operations across multiple retail locations to meet sales and productivity goals.
• Analyze performance metrics and implement strategies to drive growth.
• Ensure visual merchandising and operational standards are consistently met.
• Conduct regular store visits to coach, review performance, and support store managers.
• Support store openings, relocations, and closures.
• Monitor labor and operational expenses to optimize profitability.
• Provide market insights on competitors, consumer behavior, and trends.

Skills

Retail leadership

Training & development

Analytical thinking

Decision-making

MS Office & POS

Communication skills

Tools

POS systems

MS Excel

Job description

The Company

Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.

Job Description

As a District Manager – Trainer West, you will oversee the performance of Swatch retail stores across Western Canada, including Manitoba, Saskatchewan, Alberta, and British Columbia. You will play a key role in driving sales, ensuring operational excellence, and developing high-performing teams through impactful training and leadership. Reporting to the Head of Retail Operations, you will be responsible for achieving financial targets, enhancing customer experience, and delivering training programs that elevate team capabilities. You will embody Swatch’s Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, and Building Effective Teams and Relationships. Starting base pay of $70,000.00 plus performance-based annual bonus.

Benefits

• Health benefits, including dental and vision coverage
• RRSP contributions with company match
• Company discount
• Life insurance
• Paid vacations and sick days

Responsibilities include

District Management

• Lead daily operations across multiple retail locations to meet sales and productivity goals
• Analyze performance metrics and implement strategies to drive growth
• Ensure visual merchandising and operational standards are consistently met
• Conduct regular store visits to coach, review performance, and support store managers
• Support store openings, relocations, and closures
• Monitor labor and operational expenses to optimize profitability
• Provide market insights on competitors, consumer behavior, and trends

Training & Development

• Design and deliver engaging training programs on sales, product knowledge, and customer service
• Onboard and mentor new hires to build high-performing teams
• Identify skill gaps and create tailored training solutions
• Evaluate training effectiveness and continuously improve programs

Leadership & Talent Development

• Build a strong talent pipeline by identifying and developing high-potential employees
• Foster a collaborative and positive work environment
• Partner with HR to support employee engagement and retention initiatives
• Promote a culture of accountability, performance, and continuous improvement

Working Conditions

This role requires moderate physical effort, including significant walking and standing during store visits. Occasional lifting (up to 35 lbs) of boxes and fixtures may be required. Administrative duties are performed in-office 1 to 1.5 days per week, with the remainder of time spent in the field.

Employment Status

Full-Time: 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week, including certain holidays and blackout dates.

Profile

• Availability to travel frequently across Western Canada
• Strong communication and relationship-building skills
• Self-starter who thrives independently and in team settings
• Effective leadership and coaching abilities
• Results-driven with high energy and enthusiasm

Professional Requirements

• Minimum 3 years of multi-store retail leadership experience
• Proven experience in training and talent development
• Strong analytical and decision-making skills
• Intermediate computer skills (MS Office, POS systems)
• Deep understanding of the local retail landscape

Job Location

Macleod Trail SW 6455, T2H 0K8 Calgary AB TH K, Canada (Alberta)

Company Address

The Swatch Group (Canada) Ltd. 555, Richmond Street West Suite 1105 CA-Toronto M5V 3B1, Ontario Canada