Future Opportunities: Retail

Swatch; Ottawa; On-site; CAD 35,000 - 60,000; Full time

Benefits offered by this job

Growth opportunities within Swatch Group

Inclusive and creative environment

Job summary

Swatch, based in Ontario, Canada, is seeking retail talent for Sales Associates, Sales Leads, and Assistant Store Managers. Join a globally recognized brand and thrive in an environment celebrating creativity and individuality. Exceptional customer experiences and sales performance are priorities, with opportunities for growth within the Swatch Group.

Ideal candidates will be energetic, fashion-conscious, and passionate about customer service. Exciting team culture and role-specific responsibilities offer diverse paths in retail.

Qualifications

• Passion for customer experience.
• Adaptability in a fast-paced retail environment.
• Experience in retail for leadership roles.

Responsibilities

• Deliver personalized customer experiences reflecting the Swatch brand.
• Lead sales and support team operations.
• Partner with the Store Manager to drive business performance.

Skills

Customer service

Sales techniques

Teamwork

Job description

The Company

Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.

Job Description

Join Our Talent Network

We’re building a network of passionate retail talent for upcoming opportunities across our stores. Whether you’re launching your retail career or growing into a leadership role, Swatch offers an environment where creativity, individuality, and performance thrive.

We are seeking future candidates for roles including Sales Associates, Sales Leads / Key Holders, and Assistant Store Managers.

What You’ll Do

Sales Associate

• Deliver a memorable, personalized customer experience that reflects the Swatch brand
• Share product knowledge with energy and authenticity
• Support merchandising, visual standards, and daily store operations
• Contribute to a vibrant and inclusive store culture

Sales Lead / Key Holder

• Lead on the floor to drive sales and elevate the customer experience
• Support opening and closing procedures and operational execution
• Coach and inspire team members to achieve results
• Act as a role model and brand ambassador

Assistant Store Manager

• Partner with the Store Manager to drive business performance
• Lead, coach, and develop a high-performing teamOversee daily operations including scheduling, inventory, and visual execution
• Build a culture of accountability, creativity, and collaboration

Who You Are

• A natural connector with a passion for customer experience
• Inspired by fashion, art, and design trends
• Energetic, adaptable, and thrives in a fast-paced retail environment
• A team player who brings authenticity and positivity
• For leadership roles, experienced in retail with a focus on people development and results

Why Swatch

• Join a globally iconic, design-led brand
• Be part of a culture that celebrates self-expression and innovation
• Access growth opportunities within the Swatch Group
• Work in an environment that values diversity, creativity, and individuality

Make Your Mark

At Swatch, time is what you make it.

Join our Future Opportunities Talent Community and be among the first to be considered as roles open.

Job Location: Rideau Street 50, K1N 9J7 Victoria BC VW X, Canada (Ontario)

Company Address: The Swatch Group (Canada) Ltd. 555, Richmond Street West Suite 1105 CA-Toronto M5V 3B1, Ontario Canada