District Manager, Resident Food and Environmental Services

COMPASS GROUP CANADA; Toronto; On-site; CAD 77,000 - 90,000; Full time

Benefits offered by this job

Group benefits

RRSP contributions

Bonus programs

Job summary

Compass Group Canada is seeking a District Manager for West End Toronto and other regions. You will lead on-site food service and environmental services operations, mentor staff, ensure compliance with company standards, and drive client satisfaction.

You will oversee menu planning, quality assurance, budgets, and training programs, while maintaining strong client relationships and ensuring safety and HACCP compliance across multiple sites in healthcare settings.

Qualifications

• 5+ years of Food Service Management and/or Environmental Services experience and multi-unit experience in healthcare.
• Strong leadership skills and proven ability to supervise and secure the cooperation of the managed employees.
• Preferred experience in Healthcare/Senior Living/Long-Term care setting or related.
• Hands-on experience in resident nutrition management and related operations management.
• Canadian Society of Nutrition Management membership is required

Responsibilities

• Ensure the nutritional and therapeutic requirements of residents are met through menu planning and production sheets.
• Maintain excellent client relationships and high level customer satisfaction to promote account retention.
• Develop knowledge of patient preferences and incorporate them into service delivery.
• Support on-site management in implementing Compass programs and staff training.
• Maintain budget compliance and assist with new business through reports and presentations.
• Implement a Food Safety Plan, HACCP, WHMIS, and WSIB/WCB regulations; ensure audits are followed.
• Collaborate with managers to set standards and training procedures; conduct regular client site visits.

Skills

Leadership

Multi-site management

Healthcare food service

Budgeting

Staff development

Communication

Education

Canadian Society of Nutrition Management membership

Job description

District - West End Toronto and other regions as assigned

The salary range for this position is $77,000 to $90,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

• group benefits
• employer RRSP contributions
• discretionary bonus or incentive programs

District Manager, Resident Food and Environmental Services

is responsible for supporting on-site management with leadership, mentoring and guidance for everyday Patient Food Operations and EVS Management. You will be a key player when it comes to compliance, ensuring company standards are met and establishing training and audit tools.

Now, if you were to come on board as one of our District Manager, we’d ask you to do the following for us:

• Ensure the nutritional and therapeutic requirements of residents are met through menu planning, the development of standardized recipes, and production sheets.
• Responsible for excellent client relationships and high level customer satisfaction that promotes, and supports account retention.
• Develop and maintain a strong knowledge of patient preferences and incorporates these preferences into service delivery.
• Support on-site management in the implementation of Compass programs and supports training to staff, supervisors, and management.
• Maintain budget compliance.
• Support new business through sales, analysis, operational review, formal reports, and presentations.
• Implement and control a Food Safety Plan that incorporates all Quality Assurance measures including but not exclusive to HACCP, WHMIS, and all WSIB/WCB regulations; plus comply with the Company Audit procedures and schedule.
• Work with managers in establishing priorities and quality assurance best practices, through the establishment of standards, training, operational procedures, and audits tools .
• Conduct regular visits to client locations to observe and review operations.

Experience & Qualifications

Think you have what it takes to be the District Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role

• 5+ years of Food Service Management and/or Environmental Services experience and multi-unit experience in healthcare.
• Strong leadership skills and proven ability to supervise and secure the co-operation of the managed employees.
• Preferred experience in Healthcare/Senior Living/Long-Term care setting or related.
• Hands‑on experience in resident nutrition management and related operations management.
• Canadian Society of Nutrition Management membership is required
• You are in good standing in all required qualifications as stipulated by the client and Compass Group Canada.
• Experience managing multiple sites in complex environments (union and non-union).
• Proven Financial Management skills within a comparable size business portfolio.
• Effective team player who works collaboratively with others
• Ability to create and maintain excellent relationships with clients and customers.
• Able to work and communicate effectively with stakeholders and customers
• Valid driver’s license and the ability to travel over-night as required (Minimal)