District Manager - Calgary TK Elevator Canada Ltd.

TK Elevator; Calgary; On-site; CAD 110,000 - 150,000; Full time

Benefits offered by this job

Car allowance

Fuel card

Company pension

Dental care

Disability insurance

Employee assistance program

Extended health care

Life insurance

On-site parking

Paid time off

Vision care

Bonus plans for all positions

Wellness Program

Job summary

TK Elevator is seeking an influential Senior Operations Manager in Calgary to lead safety, talent development, and district operations. You will drive strategic initiatives, maintain strong stakeholder relations, and ensure safe, cost-efficient daily operations with a focus on delivering results across Canada and North America.

The role requires managing P&L responsibilities, shaping safety culture, and mentoring leaders while upholding company policies and growth objectives.

Qualifications

• Bachelor's degree (or extensive industry and management experience).
• Proven success in building teams and leading people.
• Experience with safety programs, compliance, and risk management.

Responsibilities

• Oversee safety program compliance and risk management across the district.
• Drive talent management strategies to attract develop and retain top talent.
• Lead by example in customer service and maintain stakeholder relationships.
• Ensure efficient operations, cost control, and achievement of financial commitments.
• Manage cross-functional teams across Canada and North America to deliver results.
• Provide direction and accountability for policies, procedures, and objectives.

Skills

Safety leadership

P&L management

Strategic talent management

Stakeholder relations

Change management

Team leadership

Education

Bachelor's degree

Extensive industry/management experience

Tools

Regulatory compliance knowledge

Job description

Who we are

TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.

TKE – Move Beyond.

What you will be doing:

• Oversee compliance with the company's safety program, ensuring adherence to legislative requirements and promoting safety awareness through regular audits, training, and proactive risk management. Collaborate with the safety team to investigate incidents and near-misses.
• Cultivate a positive culture by establishing consistent expectations for safety, work ethic, professionalism, and accountability in fulfilling role responsibilities. Demonstrate pride in the district and its achievements.
• Drive strategic talent management initiatives by attracting, developing, recognizing/rewarding, and retaining top talent, fostering employee engagement, and integrating robust succession planning to build future leaders. Implement targeted strategies to accelerate the development of high-potential employees and address underperformance, ensuring sustained organizational growth.
• Lead others by providing direction, experience and development. Communicates company policies, procedures and objectives. Hold leaders accountable for their roles, associated actions, and results.
• Lead by example in customer service and ensure follow-up on customer issues.
• Establish and maintain team adherence to processes that achieve results consistent with company operating principles.
• Champion transformational change and continuous improvement.
• Ensure the district’s daily operations run efficiently and cost-effectively and achieve financial commitments.
• Build and sustain strong relationships with stakeholders, including consultants, building owners, property managers and the union.
• Oversee and ensure that the employee performance process for both union and non-union employees is performed timely and consistently.
• Maintain a strong understanding of the market, including sales backlog, service and repair volume, market penetration, volume of outstanding bids, available new business, projects, and staffing requirements. Possess thorough knowledge of competitors’ strengths and weaknesses.
• Maintain in-depth knowledge of federal, provincial, and local elevator industry codes, as well as employment and labour laws, ensuring compliance and effectively implementing regulatory and industry-standard processes.
• Maintain a strong working knowledge of the workforce labour agreement.
• Work as a dependable and continuous improvement leader with various teams within Canada and North America to achieve meaningful outcomes (e.g., operations, sales, finance, contracts, supply chain, legal, HR).
• Perform other duties as may be assigned.

What do you bring:

• Self-starter who can lead through ambiguity and rise above adversity.
• Elevator and/or construction industry experience.
• Strong general management experience with a solid understanding of P&L.
• Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing at a branch department level; or an equivalent combination of education and experience.
• Proven success in building teams and leading and developing people.
• Ability to define problems, collect data, establish facts, and draw valid conclusions to make recommendations and take action.
• Respectfully challenges the status quo in search of improved ways to meet employee and customer needs.
• Accountable – seeks to address challenges with informed plans.
• Values planning and team engagement to help with change adoption and development.
• A valid driver's license and/or the ability to travel to and within the territory and surrounding region based on operational needs.

What we offer

• This role offers a car allowance and fuel card
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care
• Bonus plans for all positions
• Wellness Program

TK Elevator is an equal opportunity employer and is committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, or any other protected status required by applicable law.

This posting is for a current existing vacancy within our organization. We are actively seeking qualified candidates to fill this open position. If you are interviewed for this position, we will advise you within 45 days of the interview as to whether or not you were successful in obtaining the position. Information submitted as part of the job application process will be kept on file for 3 years from the date of submission in accordance with legislative requirements. As part of our recruitment process, TK Elevator may use AI tools to assist in screening candidates and evaluating candidate qualifications. All final hiring decisions are made by either the hiring manager or the recruitment team

What makes us special

At TK Elevator, we offer more than just a job, we offer a place to grow, thrive, and make an impact.

Here’s what you can look forward to:

• Competitive Compensation: Competitive and market-aligned compensation in a technically exciting, stable, and sustainable industry.
• Continuous Development: Structured onboarding, continuous learning, and development programs designed to support your growth.
• Work-life balance: Sustainable ways of working supported by policies and working models aligned with local practices and business needs.
• A culture that moves people: Open communication, mutual respect, and an inclusive environment where everyone feels valued and empowered.
• Empowered Work Environment: Flat hierarchies, approachable leadership, and the freedom to innovate and make an impact from day one.

Diversity & Inclusion Statement:

At TKE, diversity drives innovation. We encourage applicants of all backgrounds, identities, and experiences to join us.

TKE – Move Beyond