Distribution Center Manager

Refrigerative Supply Limited; Burnaby; On-site; CAD 70,000 - 100,000; Full time

Job summary

A leading company is seeking a Distribution Centre Manager to oversee operations at its distribution center. The role includes managing product distribution, enhancing profitability, and ensuring customer satisfaction. Ideal candidates will have significant leadership experience in a wholesale or distribution environment, alongside strong organizational and problem-solving skills.

Qualifications

• 5-10 years of leadership experience in wholesale/distribution.
• Strong management and customer service skills are essential.
• Able to work independently with minimal supervision.

Responsibilities

• Manage distribution activities to achieve company goals.
• Implement new strategies to enhance profitability.
• Oversee daily operations and provide team support.

Skills

Leadership

Customer Service

Problem Solving

Organizational Skills

Initiative

Tools

RF Scanners

Job description

Reporting to the Director of Operations, the Distribution Centre Manager will be responsible for managing the distribution center to ensure that the company's internal and external customer service standards and objectives are fully met. This position will also perform warehouse duties and functions to support inventory integrity, order processing – including picking, packing, staging, shipping – and general maintenance and housekeeping duties to ensure a safe, clean, and orderly work environment.

Responsibilities include:

1. Plan and manage product distribution activities to achieve company goals.
2. Develop continuous improvement initiatives and share best practices with team members.
3. Implement new distribution strategies to enhance profitability.
4. Analyze existing distribution procedures and recommend improvements.
5. Monitor and manage inventories at the distribution center.
6. Identify appropriate resources and assign workloads and schedules.
7. Oversee daily operations of team members and provide assistance when needed.
8. Perform administrative duties and maintain accurate accounting records.
9. Provide outstanding customer service and ensure customer satisfaction.
10. Manage storage and handling of inventories in warehouses.
11. Prepare budgets and manage expenses within allocated budgets.
12. Manage carriers to ensure timely distribution along assigned routes.
13. Develop and manage KPIs and scorecards to oversee operations effectively.

Qualifications:

• 5-10 years of leadership experience, preferably in a wholesale/distribution environment.
• Strong management and customer service skills.
• Sound understanding of health and safety regulations and culture.
• Excellent problem-solving and organizational skills.
• Demonstrates ownership, urgency, and initiative.
• Reliable, dependable, and committed to a strong work ethic.
• High attention to detail, accuracy, and efficiency.
• Energetic, self-motivated, and able to handle multiple tasks.
• Maintains a professional demeanor at all times.
• Dedicated to continuous improvement.
• Experience working with RF scanners.
• Ability to prioritize work schedules to meet company goals.
• Able to work independently with minimal supervision.
• Open to feedback and committed to personal development.
• Flexible schedule, including occasional Saturday work.
• Servant leader with humility and confidence.
• Change agent and advocate for a progressive culture.
• Aligns with RSL values: graciousness, collaboration, courage, innovation, community focus, and drive for exceptional experience and value creation.