Dispensing Store Manager

The Boots Company PLC; City of Langley; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Dispensing Store Manager passionate about leading teams in a retail and pharmacy environment. This role emphasizes teamwork, customer focus, and operational excellence, ensuring that the store meets its business goals while providing exceptional service. You will be responsible for coaching your team, interpreting data to adapt to customer needs, and maintaining safety standards through regular audits. Join a company that values inclusivity and personal growth, offering a supportive environment where you can thrive and make a difference in the community.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

24/7 counselling and support through TELUS Health

Qualifications

• Proven experience leading teams in retail settings.
• Valid NVQ Level 2 in Pharmacy Services or equivalent.

Responsibilities

• Lead retail and pharmacy teams to achieve business goals.
• Ensure stock availability and control costs effectively.
• Conduct regular audits and risk assessments for safety.

Skills

Team Leadership

Retail Experience

Customer Service

Data Interpretation

Education

NVQ Level 2 in Pharmacy Services

Medicines Counter Assistant Qualification

Job description

As a Dispensing Store Manager you will use your leadership experience and passion to help your retail and pharmacy business to grow and change for the better.

About the role

Working onsite, you will report to the Area Manager and lead from the front by being a visible and accessible part of your team. You will also:

• Work with your retail and pharmacy teams to achieve the business goals for your store, whilst keeping our customers at heart of what we do
• Deliver a sustainable and efficient retail and pharmacy operating platform in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations
• Keep up to date with new priorities across the business, including Pharmacy services, New Product Development launches and much more
• Interpret data, trends and insights to work at pace and react to the changing needs of the customer
• Be responsible for the performance and development of your team which you will deliver through regular coaching and reviews
• Conduct regular reviews, audits and risk assessments to protect patient and public safety

What you’ll need to have

These are the essential skills or experience needed to succeed in this role.

• Experience leading a team in a retail environment
• An NVQ Level 2 equivalent in Pharmacy Services that is valid in the UK
• A Medicines Counter Assistant (NVQ2) qualification or equivalent

It would be great if you also have

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criteria.

• Experience navigating and embracing new technology

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What's next

If you apply for this role, you will be invited to take a timed online assessment. If you require any adjustments and assistance with this please contact us at [e-mail]. Once you have completed the assessment, our team will review your application and be in touch to update you.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.