Disability Management Supervisor

Brandon University; Brandon; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading food producer in Manitoba is seeking a Disability Management Supervisor to oversee claims management and wellness initiatives. The ideal candidate will have 3-5 years of experience in claims management and a background in Human Resources or Occupational Health. This role provides opportunities for professional development and offers a hybrid work model along with competitive benefits starting from day one.

Benefits

Hybrid work model

Competitive Health and Wellness benefits

Defined Contribution Pension Plan

Qualifications

• Minimum 3–5 years’ experience in STD and/or WCB claims management.
• Supervisory experience preferred.
• In-depth knowledge of WCB legislation.

Responsibilities

• Supervise the handling of STD and WCB claims.
• Ensure adherence to WCB legislation and internal procedures.
• Lead and mentor claims coordinators.

Skills

Analytical skills

Interpersonal skills

Communication skills

Education

Post-secondary education in Human Resources or related field

Tools

Claims management systems

Microsoft Office Suite

Job description

We’re on a mission to raise the world’s highest quality pork at the lowest cost to the planet.

Canada Packers is setting a new global standard for premium, sustainable pork. With nearly a century of expertise, we lead in sustainably produced, premium quality, value-added pork with diversified revenue streams and a resilient business structure, shaping the future of food. As one of North America's largest producers of Raised Without Antibiotics (RWA) pork, we meet growing global demand with trusted, traceable, and ethically raised protein.We invite passionate and talented individuals to join our team and contribute to our exciting journey!

About This Opportunity:

Are you passionate about championing employee health, safety, and rehabilitation programs? As ourDisability Management Supervisor, you'll be a pivotal member of our Health &Safety Team, driving wellness initiatives and ensuring effective claims management. You'll play a crucialrole in creating a thriving, supportive environment for our employees.

Responsibilities:

Claims Management Oversight

• Supervise the end-to-end handling of STD and WCB claims, ensuring timely reporting, investigation, and resolution.
• Review claim files for accuracy, completeness, and compliance with legislation and company policy.
• Approve claim decisions, escalations, and settlements within authority limits.
• Monitor claim costs and identify opportunities to reduce financial exposure.

Compliance & Reporting

• Ensure adherence to applicable WCB legislation, provincial OHS requirements, insurance policies, and internal procedures.
• Maintain accurate claims records and documentation for audits and inspections.
• Prepare monthly/quarterly claims performance reports, trend analysis, and cost projections for leadership.

Leadership & Team Development

• Lead, coach, and mentor claims coordinators or administrators.
• Allocate workload, monitor productivity, and provide training on claims processes and legislative updates.
• Foster a culture of accountability, service excellence, and continuous improvement.

Return-to-Work & Accommodation

• Collaborate with HR, operations, and safety teams to coordinate early and safe return-to-work plans.
• Engage with healthcare providers and WCB case managers to support modified duties or accommodations.
• Track and monitor return-to-work outcomes for continuous improvement.

Stakeholder Communication

• Act as the primary liaison between the company, employees, WCB, insurers, and other stakeholders.
• Respond to employee inquiries with professionalism, empathy, and clarity.
• Provide guidance to management teams on claim handling and prevention strategies.

Qualifications & Experience:

REQUIRED EXPERIENCE AND EDUCATION:

• Post-secondary education in Human Resources, Occupational Health & Safety, Disability Management, or related field (CDMP/CRTWC designation an asset).
• Minimum 3–5 years’ experience in STD and/or WCB claims management, with supervisory experience preferred.
• In-depth knowledge of WCB legislation and disability management best practices across multiple provinces.

REQUIRED SKILLS AND KNOWLEDGE:

• Strong analytical skills for claim review, cost tracking, and trend analysis.
• Excellent interpersonal and communication skills, with the ability to manage sensitive situations confidentially.
• Proficiency in claims management systems and Microsoft Office Suite.

What We Offer:

• Values based culture.
• Hybrid work model for eligible roles.
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities and resources that allow you to develop your skills and progress your career.

We thank all applicants for their interest, however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.

Championing diversity and inclusion is a critical component of our culture. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Recruitment Team [e-mail] .

Disclaimer: Please note that salaries posted on sites other than the Canada Packers Careers Page are not a reflection of Canada Packers and are an estimated salary range provided by that particular job board. We offer competitive wages and an attractive total rewards package, which will be discussed during an interview with our Recruitment Team.