Disability Claims & Recovery Specialist

mazda boucherville; Boucherville; Hybrid; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Wellness programs

Job summary

Sun Life is seeking a healthcare- and business-savvy professional to join the Group Disability team. You will assess disability claims, lead recovery planning, and apply crisis intervention to support clients through health transitions.

Strong analytics and bilingual communication are essential for success in this role. The position emphasizes collaboration with clients, employers, and healthcare providers, leveraging data to improve return-to-work outcomes while delivering compassionate,

Qualifications

• Frontline healthcare experience required.
• Bachelor’s degree in Healthcare, Kinesiology or Business.
• Bilingual French and English (written and spoken) required.
• 3–5 years of professional experience in healthcare or case management.

Responsibilities

• Assess and manage disability claims (short-term, long-term, and salary continuance).
• Lead recovery planning by identifying medical and non-medical factors, functional capabilities, and return-to-work readiness.
• Apply crisis intervention and rehabilitation techniques to support clients through challenging health transitions.
• Use data and analytics to inform decisions and identify trends in recovery and return-to-work outcomes.
• Build strong, trust-based relationships with clients, employers, and healthcare providers.
• Communicate with empathy and clarity, guiding clients through their absence and return-to-work journey.

Skills

Emotional Intelligence

Crisis Intervention

Case Management

Analytical Thinking

Data-Driven Decision Making

Education

Bachelor’s degree in Healthcare

Kinesiology

Business

Job description

Sun Life is seeking a healthcare- and business-savvy professional to join the Group Disability team. You will assess disability claims, lead recovery planning, and apply crisis intervention to support clients through health transitions.

Strong analytics and bilingual communication are essential for success in this role. The position emphasizes collaboration with clients, employers, and healthcare providers, leveraging data to improve return-to-work outcomes while delivering compassionate,