Disability Case Manager

TechAlliance of Southwestern Ontario, London Economic Development Corporation; Regina; On-site; CAD 63,000 - 94,000; Full time

Benefits offered by this job

Career development

Health & Wellness

Volunteer day

Pension plan

Employee discounts

ERGs and events

Job summary

Canada Life in Regina, SK is seeking a Disability Case Manager to proactively manage assigned disability claims (STD, LTD and Life Waiver) and to develop case management and return-to-employment plans during periods of disability.

You will evaluate medical information, communicate with applicants, employers and medical professionals by phone or in writing, and coordinate with employers to implement return-to-work programs and rehabilitation plans that meet employability goals.

Qualifications

• Experience or training in health and wellness, disability and life or health insurance, injury claims, or customer service.
• Strong interpersonal, listening and communication skills in a client-facing environment.
• Effective planning, organizational and time management skills.
• Solution-oriented with strong decision-making abilities.
• Team player who can work independently.
• Tech savvy and able to adapt to new programs.
• Reliability Status security clearance required before access to Protected information.

Responsibilities

• Perform proactive management of assigned disability claims (STD, LTD and Life Waiver) by determining the length of disability through an evaluation of medical information and job duties.
• Evaluate the extent of the disability through verbal and written communication to conduct medical investigations with applicants, employers, physicians or medical service professionals, lawyers and respond to inquiries.
• Use your critical thinking to make decisions based on the results of your overall assessment of each claim.
• Implement return-to-work programs and coordinate with the employer.
• Conduct health care coordination and rehabilitation programs to ensure they meet employability goals.

Skills

Disability claims

Communication skills

Team player

Independent worker

Tech savvy

Security clearance

Job description

Select how often (in days) to receive an alert:

We are looking for a Disability Case Manager in Regina, SK.

In this fast-paced, results-driven environment, it is go time for you as you deliver client-focused disability solutions.

The Disability Case Manager is an integral member of a client service team proactively managing assigned disability claims by evaluating medical information and job duties, developing case management and return to employment plans during periods of disability.

What you will do:

• Perform proactive management of assigned disability claims (STD, LTD and Life Waiver) by determining the length of disability through an evaluation of medical information and job duties.
• Evaluate the extent of the disability through effective verbal and written communication skills to conduct medical investigation by phone or in writing to the applicant, employer, physicians or medical service professionals, lawyers and respond to all inquiries.
• Use your critical thinking skills to make decisions based on the results of your overall assessment of each claim.
• Implement return-to-work programs and coordinate with the employer.
• Conduct health care coordination and rehabilitation programs to ensure they meet employability goals.

What you will bring:

• Experience or training in one of the following fields: health and wellness, disability and life or health insurance, injury claims, or customer service.
• Strong interpersonal, listening and communication skills in a client-facing environment.
• Effective planning, organizational and time management skills.
• Solution-oriented and strong decision-making skills.
• Team player and with the ability to work independently.
• Tech savvy – adaptable and proficient with new programs/systems.
• Reliability Status security clearance - this is a personnel security status that is required before an employee can gain access toProtected Binformation, assets or work sites as outlined by theGovernment of Canada website.

The base salary for this position is between $62,800 - $94,200 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’reunited by a shared purpose: to improve the financial,physicaland mental well-beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’relooking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annuallytowards education reimbursement.
• Health & Wellness:Flexible health and dental benefits,plus a $5,000 mental health benefit to support your well-being.
• Time Off:In addition to regular vacation andpersonal days,we support communityinvolvement with avolunteer day.
• Financial Security:Company-matching pension plan,share ownership program andadditionalinvestment options.
• Rewards and Recognition:Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis onCommunity:We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs), mentorshipprograms,socialclubsandevents.

We’recommitted to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [e-mail] . All information provided will be handledin accordance withapplicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Location

Regina, SK, CA