Director, Student Access and Disability Resources - Competition ID: 4664

Kwantlen Polytechnic University; Surrey; Hybrid; CAD 114,000 - 175,000; Full time

Benefits offered by this job

Tuition waiver

Health benefits

Inter-campus transportation

Job summary

Kwantlen Polytechnic University invites applications for the Director, Student Access and Disability Resources within the Student Affairs team. This role provides strategic leadership for Accessibility Services and Assessment & Testing Services across campuses.

You will advance inclusive access, oversee resources, risk management, and partnerships with students, faculty, and communities. A Master’s degree and 7+ years in student services, with 5+ years of management, are required.

Qualifications

• Master’s degree in a related field.
• Minimum of 7 years’ experience in progressively responsible roles in postsecondary student services.
• Minimum of 5 years’ management experience leading and supervising staff in a postsecondary setting.
• Experience with collective agreements and working in a unionized setting.
• Experience with interpreting medical/psychological documentation preferred.
• Equivalent combination of education, training and experience.

Responsibilities

• Provide strategic and institutional leadership for Accessibility Services and Assessment & Testing Services.
• Advance the university’s commitment to substantive equality and inclusive access for students with disabilities.
• Lead development and integration of university-wide strategies to remove systemic barriers.
• Ensure the duty to accommodate students with disabilities is met across multiple campuses.
• Represent the University in partnerships with students, faculty, community organizations, and government bodies.

Skills

Social model of disability

Student accessibility support

Team leadership

Communication skills

Cross-functional collaboration

External partnerships

Project management

Data analysis

University systems knowledge

Discretion with confidential info

Education

Master’s Degree

Postsecondary student services experience

Management experience 5+ years

Collective agreements experience

Medical/psych documentation experience

Job description

Kwantlen Polytechnic University (KPU) is Canada’s only polytechnic university, proudly serving the South Fraser region for more than 40 years. With campuses in Surrey, Richmond, Langley, and Cloverdale, KPU is deeply connected to the communities it serves and to the diverse cultures, backgrounds, and lived experiences of its students. Through academic excellence, applied learning, innovation, and strong industry and community partnerships, KPU prepares students for meaningful futures.

As an open-access university, KPU is powered by the people who live and work here. We believe every employee plays a meaningful role in supporting student learning and success. We are honour’d to carry the name of the Kwantlen First Nation and are committed to equity, inclusion, reconciliation, and respectful relationships. As one of BC’s Top Employers, KPU is dedicated to fostering a supportive, inclusive, and engaged workplace where employees feel valued, connected to purpose, and empowered to make an impact.

We invite you to explore your next career opportunity at KPU and discover how your work can contribute to a university where thought truly meets action.

Competition ID: 4664

Internal Closing Date: October 30, 2026

External Closing Date: October 30, 2026

# of Openings: 1

Salary Information: 14 – Administrative Salary Grid - $114,071 to $174,909

Employment Type: Permanent Full Time

Workplace Type: Hybrid

Travel Frequency: Occasional travel between campuses is required.

Employee Group: Administration/Management

We are currently seeking a Director, Student Access and Disability Resources to join our Student Affairs team.

Job Overview

The Director, Student Access and Disability Resources reports to the Associate Vice-President, Student Affairs. Reporting directly to this position is the Manager, Accessibility Services, the Manager, Assessment and Testing Services, and Learning Specialists (faculty).

The Director, Student Access and Disability Resources provides strategic and institutional leadership for Accessibility Services and Assessment & Testing Services. The Director is accountable for advancing the University’s commitment to substantive equality and inclusive access for students with disabilities and for students and community members who access assessment and testing services. The Director leads the development and integration of university-wide strategies to identify, prevent, and remove systemic barriers affecting students’ access to post-secondary education, and to ensure the duty to accommodate students with disabilities is met through the coordinated delivery of accessible accommodations, assessments, and testing services across multiple campuses. The Director provides senior oversight of complex student needs, government- and university-funded resources, risk management, and compliance related to student access and assessment. The Director represents the University in partnerships with students, faculty, community organizations, and provincial and federal bodies to strengthen accountability, accessibility, and continuous improvement of student-centred services.

Please note, the Search Committee will begin the shortlisting process on October 16, 2026, although the position will remain open until October 30, 2026. Applications will be reviewed on a rolling basis.

Education And Experience

• A Master’s Degree in a related field;
• Minimum of 7 years’ experience working in progressively responsible roles, in postsecondary student services;
• A minimum of 5 years’ management experience leading and supervising staff in a postsecondary setting;
• Experience with collective agreements and working in a unionized setting;
• Experience with interpreting medical/psychological documentation preferred;
• Or an equivalent combination of education, training and experience.

Knowledge, Skills & Abilities

• Demonstrated understanding of the social model of disability and experience with promoting the social model within a broader organization/system.
• Demonstrated experience supporting learners with issues related to disability and accommodation in an educational setting, post-secondary environment preferred.
• Demonstrated ability to build, manage and provide leadership to cohesive teams, and implement change resulting in improvements to service quality, staff productivity and systems efficiency.
• Excellent written and verbal communication skills including the ability to present information to diverse audiences.
• Advanced ability to work collaboratively, effectively, and cross-functionally across levels within the organization.
• Demonstrated ability to foster positive relationships with external community partners.
• Demonstrated business acumen, strong work ethic, and professional integrity when representing the university.
• Proven expertise in developing, planning, and managing projects, with exceptional ability to prioritize tasks, self-direct, and take proactive initiative.
• Expert ability to analyze data and translate insights into strategic planning, budgeting, and performance monitoring.
• Knowledge of University systems, structures, process and decision-making structures is an asset.
• Demonstrated tact and discretion in preparing, disclosing and handling information of a confidential and/or sensitive nature.
• Ability to travel between campuses is required.

Competencies

• Leadership: KPU employees inspire, coach, mentor, and support students, employees and KPU as a whole in achieving objectives.
• Accountability: KPU employees demonstrate fiscal accountability and take ownership for their actions, decisions and results.
• Continuous Improvement: KPU employees take a creative approach to opportunities, exploring unique ways to create optimal value for the KPU community.
• Collaboration: KPU employees work in functional and cross-functional teams, coming together to solve complex issues and accomplish objectives that will benefit the KPU community.

Salary Information

The above compensation range is the span between the minimum and maximum base salary for a position. Typically, initial salary placement is approximately halfway between the minimum and the maximum. This represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and approximately halfway of the salary range for a job with consideration given to internal equity.

Total Rewards

As a part of our total rewards offerings, KPU also offers extended health and dental benefits, healthcare spending account, generous vacation package, defined pension plan, parenthood top-up, sick leave, long-term disability, life insurance, professional development days, tuition waiver, inhouse training & development, inter-campus transportation, and more!

Note: Eligibility requirements apply, benefits may vary depending on the employee group the position belongs to and whether the position offered is temporary or part-time.

Visit https://www.kpu.ca/hr for more information on KPU’s workplace, culture and total rewards.

Note to Applicants

Kwantlen Polytechnic University welcomes and encourages applications from equity deserving groups and diverse experiences including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2S/LGBTQIA+ community.

If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please reach out to us at [e-mail].

Kwantlen Polytechnic University is committed to protecting the safety and welfare of employees, students, and the general public, and upholding the reputation and integrity of the University. For this reason, final applicants will be asked to undergo a background check.

We thank all applicants for their interest in employment with KPU. Only candidates who are legally eligible to work in Canada will be considered; only those selected for an interview will be contacted.