Director, Senior SAP Sales Specialist

Kyndryl; Markham; Remote; CAD 90,000 - 150,000; Full time

Job summary

Join a forward-thinking company as a Director, Senior SAP Sales Specialist, where you will lead transformational SAP services sales. This role is pivotal in driving customer engagement and satisfaction while managing key accounts. You'll collaborate with senior executives and cross-functional teams to deliver innovative solutions that meet customer needs. With a focus on business development and financial acumen, you'll play a crucial role in expanding the SAP portfolio. If you have a growth mindset and a passion for customer success, this opportunity is perfect for you to make a significant impact in a dynamic environment.

Benefits

Flexible working hours

Health insurance

Retirement plan

Professional development opportunities

Remote work options

Diversity and inclusion programs

Qualifications

• 10+ years of sales experience in SAP services with leadership skills.
• Deep knowledge of SAP platforms and solutions is essential.

Responsibilities

• Drive sales of transformational SAP services and manage customer relationships.
• Identify new business opportunities and ensure successful service delivery.

Skills

Sales Experience

Customer Management

Leadership Skills

Communication Skills

Problem-Solving

Business Acumen

Education

Bachelor’s degree in business or IT

Tools

SAP S/4HANA

SAP ECC

SAP BTP

SAP Ariba

SAP MDG

Job description

Director, Senior SAP Sales Specialist page is loaded

Director, Senior SAP Sales Specialist

Apply remote type Fully Remote locations Markham, Ontario, Canada time type Full time posted on Posted 30+ Days Ago job requisition id R-27875

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

As the Director, Senior SAP Sales Specialist you will be responsible for driving sales of transformational SAP services, culminating in recurring annual managed services business with new and existing Kyndryl customers.

This role involves strategic sales planning, business development, customer relationship management, and ensuring successful customer outcomes across a specific set of accounts or coverage area.

The Senior SAP Sales Specialist will work closely with senior executives, customers, partners, and cross-functional teams to achieve business objectives and drive growth and collaborate with country sales teams and consulting delivery managers.

Key Responsibilities:

• Business Development: Identify and pursue new business opportunities, build strong customer relationships, and expand the SAP portfolio across the region. This includes planning, solutioning, and delivering customer journeys from ECC to SAP’s S/4HANA RISE offerings.
• Customer Management: Serve as the primary point of contact for key customers, ensuring satisfaction and fostering long-term partnerships.
• Customer Engagements: Understand customer challenges, diagnose and troubleshoot requirements to help drive and develop innovative SAP solutions, including strategy, technology, migration, and management changes based on specific customer needs and requirements. This includes experience in RFP, RFI and proposal solutioning and writing.
• Financial Acumen: Oversee the financial planning of customer proposals and ensure profitable delivery of the SAP services, including budgeting, forecasting, and achieving revenue and profitability targets.
• Ensure successful service delivery of SAP service signings.
• Collaboration: Work closely with internal country sales teams and consulting delivery managers to ensure successful client outcomes driving overall business success.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

To be successful in the role you will have the following experience and skills:

• Education: Bachelor’s degree in business, Information Technology, or a related field.
• Sales Experience: Minimum of 10 years of successful sales experience in the SAP product and services space, selling complex SAP Transformation services, with at least 5 years managing large-scale enterprise SAP projects.
• Expertise: Deep knowledge of SAP platform and solutions, including SAP S/4HANA, SAP ECC, RISE, BTP, Ariba, MDG and related technologies.
• Leadership Skills: Strong leadership and stakeholder management skills, with the ability to inspire and motivate a diverse team.
• Business Acumen: Strong business acumen, with an understanding of financial management, business development, and market dynamics.
• Customer Focus: Exceptional customer management skills, with a proven ability to build and maintain strong customer relationships.
• Communication: Excellent communication, presentation and negotiation skills, with the ability to articulate and sell complex solutions and roadmaps to diverse audiences, including C-suite.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to make data-driven decisions driving continuous improvement in the sales process.
• Good understanding of the SAP product strategy and several SAP functional areas such as FI, SD, MM, PP, PS, BTP, and WM.

Preferred Skills and Experiences:

• Exposure to SAP Integrations with B2B/EDI/IDOC, Concur, Ariba, BTP, Success Factors, Sales Cloud, and Coupa.
• Experience with multi-tier / hybrid-cloud system development for large enterprises.
• Knowledge of specific industries (e.g., manufacturing, retail, finance) and their unique SAP requirements.
• Experience with SAP’s Activate Methodology.
• Experience interacting with Senior and Executive Leadership.
• Knowledge of the agile development process.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handedly: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey.